LEADER 01543nam 2200397 a 450 001 9910701335003321 005 20120312095931.0 035 $a(CKB)5470000002417719 035 $a(OCoLC)779847752 035 $a(EXLCZ)995470000002417719 100 $a20120312d2011 ua 0 101 0 $aeng 135 $aurbn||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aHealthcare inspection customer care and satisfaction southern Arizona VA Health Care System, Tucson, Arizona$b[electronic resource] 210 1$aWashington, DC :$cDept. of Veterans Affairs, Office of Inspector General,$d[2011] 215 $a1 online resource (i, 9 pages) 225 1 $aHealthcare inspection 300 $aTitle from title screen (viewed on Mar. 12, 2012). 300 $a"March 31, 2011." 300 $a"Report no. 11-00233-137." 517 3 $aCustomer care and satisfaction southern Arizona VA Health Care System, Tucson, Arizona 606 $aPatient satisfaction$zArizona$zTucson 606 $aVeterans' hospitals$zArizona$zTucson$xEvaluation 606 $aVeterans$xMedical care$zArizona$zTucson$xEvaluation 615 0$aPatient satisfaction 615 0$aVeterans' hospitals$xEvaluation. 615 0$aVeterans$xMedical care$xEvaluation. 801 0$bGPO 801 1$bGPO 906 $aBOOK 912 $a9910701335003321 996 $aHealthcare inspection customer care and satisfaction southern Arizona VA Health Care System, Tucson, Arizona$93219957 997 $aUNINA