LEADER 01795nam 2200397 a 450 001 9910698864703321 005 20090513085620.0 035 $a(CKB)5470000002397217 035 $a(OCoLC)320895264 035 $a(EXLCZ)995470000002397217 100 $a20090513d2008 ua 0 101 0 $aeng 135 $aurmn||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aMedicare$b[electronic resource] $ecallers can access 1-800-MEDICARE services, but responsibility within CMS for limited english proficiency plan unclear : report to the Chairman, Subcommittee on Health, Committee on Ways and Means, House of Representatives 210 1$a[Washington, D.C.] :$cU.S. Govt. Accountability Office,$d[2008] 215 $aiii, 58 pages $cdigital, PDF file 300 $aTitle from title screen (viewed on Apr. 29, 2009). 300 $a"December 2008." 300 $a"GAO-09-104." 320 $aIncludes bibliographical references. 330 $aIn this report, GAO describes (1) the extent to which access performance standards and targets have been met by the current contractor, (2) the efforts by CMS to provide LEP callers access to help line services and wait times experienced by these callers, and (3) CMS's oversight of callers' access to 1-800-MEDICARE and the information's accuracy. 517 $aMedicare 606 $aMedicare 606 $aMinorities$xServices for$zUnited States$xEvaluation 615 0$aMedicare. 615 0$aMinorities$xServices for$xEvaluation. 712 02$aUnited States.$bCongress.$bHouse.$bCommittee on Ways and Means.$bSubcommittee on Health. 801 0$bGPO 801 1$bGPO 906 $aBOOK 912 $a9910698864703321 996 $aMedicare$92879855 997 $aUNINA