LEADER 01860nam 2200421 a 450 001 9910697849303321 005 20081210114848.0 035 $a(CKB)5470000002392490 035 $a(OCoLC)277527579 035 $a(EXLCZ)995470000002392490 100 $a20081210d2008 ua 0 101 0 $aeng 135 $aurmn||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aVeterans' benefits$b[electronic resource] $eimprovements needed in VA's training and performance management systems : testimony before the Subcommittee on Disability Assistance and Memorial Affairs, Committee on Veterans' Affairs, House of Representatives /$fstatement of Daniel Bertoni 210 1$a[Washington, D.C.] :$cU.S. Govt. Accountability Office,$d[2008] 215 $a11 pages $cdigital, PDF file 225 1 $aTestimony ;$vGAO-08-1126 T 300 $aTitle from title screen (viewed on Nov. 20, 2008). 300 $a"For release ... September 18, 2008." 320 $aIncludes bibliographical references. 330 $aGAO [was asked] to present its views on 1) VA's training for its claims processors and 2) VA's performance management of this staff. 517 $aVeterans' benefits 606 $aDisability insurance claimants$xServices for$zUnited States 606 $aDisability evaluation$zUnited States 615 0$aDisability insurance claimants$xServices for 615 0$aDisability evaluation 700 $aBertoni$b Daniel$01382774 712 02$aUnited States.$bCongress.$bHouse.$bCommittee on Veterans' Affairs.$bSubcommittee on Disability Assistance and Memorial Affairs. 712 02$aUnited States.$bGovernment Accountability Office. 801 0$bGPO 801 1$bGPO 906 $aBOOK 912 $a9910697849303321 996 $aVeterans' benefits$93504933 997 $aUNINA