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100   $a20020214d2001      ua             0
101 0 $aeng
181   $ctxt$2rdacontent
182   $cc$2rdamedia
183   $acr$2rdacarrier
200 00$aUnauthorized charges crammed onto your telephone bill?$b[electronic resource] $eyou may be eligible for a refund
210  1$a[Washington, D.C.] :$cFederal Trade Commission, Bureau of Consumer Protection, Office of Consumer and Business Education,$d[2001]
225 1 $aFTC consumer alert
300   $aTitle from title screen (viewed on Apr. 24, 2003).
517   $aUnauthorized charges crammed onto your telephone bill? 
606   $aTelephone cramming
615  0$aTelephone cramming.
676   $a070.5797
676   $a011.53
676   $a381.34
676   $a384.6
676   $a364.163
712 02$aUnited States.$bFederal Trade Commission.$bOffice of Consumer and Business Education.
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801  2$bOCLCQ
801  2$bGPO
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912   $a9910691693103321
996   $aUnauthorized charges crammed onto your telephone bill$93433545
997   $aUNINA