LEADER 01263nam  2200373z- 450 
001 9910689394503321
005 19990716000000.0
035   $a(CKB)4920000000787505
035   $a(EXLCZ)994920000000787505
100   $a20220104c1994uuuu  -u-            -
101 0 $aeng
200 10$aPutting customers first $estandards for serving the American people /$f[President Bill Clinton, Vice President Al Gore]
210   $cWashington: National Performance Review
311   $a0-16-045226-0 
517   $aPutting Customers First
606   $aGovernment publicity$zUnited States
606   $aCustomer services$zUnited States
606   $aCustomer relations
606   $aConsumer satisfication$zUnited States
606   $aAdministrative agencies$zUnited States$xManagement
606   $aBureaucracy$zUnited States
615  0$aGovernment publicity
615  0$aCustomer services
615  0$aCustomer relations.
615  0$aConsumer satisfication
615  0$aAdministrative agencies$xManagement.
615  0$aBureaucracy
676   $a353.07/5
701   $aClinton$b Bill$f1946-$0729919
701   $aGore$b Al$f1948-$0447900
906   $aBOOK
912   $a9910689394503321
996   $aPutting customers first$93144497
997   $aUNINA