LEADER 01613nam0 2200337 i 450 001 SUN0001677 005 20111017110140.851 010 $a88-7104-889-X 020 $aIT$b95 1267 100 $a20020701d1994 |0itac50 ba 101 $aita 102 $aIT 105 $a|||| ||||| 200 1 $aˆLa ‰nozione romana di enfiteusi$fAnna Bottiglieri 210 $aNapoli$cEdizioni scientifiche italiane$d[1994] 215 $aIX, 146 p.$d24 cm. 606 $aEnfiteusi$xDiritto romano$2FI$3SUNC001272 620 $dNapoli$3SUNL000005 676 $a346.370435$v21 700 1$aBottiglieri$b, Anna$3SUNV001735$0252005 712 $aESI$3SUNV000952$4650 801 $aIT$bSOL$c20181109$gRICA 912 $aSUN0001677 950 $aUFFICIO DI BIBLIOTECA DEL DIPARTIMENTO DI GIURISPRUDENZA$d00 CONS XVIII.Ega.1 $e00 4914 950 $aUFFICIO DI BIBLIOTECA DEL DIPARTIMENTO DI GIURISPRUDENZA$d00 CONS XVIII.Egb.5 bis $e00 4913 950 $aUFFICIO DI BIBLIOTECA DEL DIPARTIMENTO DI GIURISPRUDENZA$d00 CONS XVIII.Egb.5 $e00 4912 995 $aUFFICIO DI BIBLIOTECA DEL DIPARTIMENTO DI GIURISPRUDENZA$h4914$kCONS XVIII.Ega.1$op$qa 995 $aUFFICIO DI BIBLIOTECA DEL DIPARTIMENTO DI GIURISPRUDENZA$h4913$kCONS XVIII.Egb.5 bis$op$qa 995 $aUFFICIO DI BIBLIOTECA DEL DIPARTIMENTO DI GIURISPRUDENZA$h4912$kCONS XVIII.Egb.5$op$qa 996 $aNozione romana di enfiteusi$967343 997 $aUNICAMPANIA LEADER 01219nam a22003011i 4500 001 991000954749707536 005 20250217102032.0 008 021108s1974 it a|||er|||| 001|0|ita d 035 $ab12079169-39ule_inst 035 $aARCHE-016896$9ExL 040 $aDip.to Filologia Ling. e Lett.$bita$cA.t.i. Arché s.c.r.l. Pandora Sicilia s.r.l.$dSocioculturale Scs 041 0 $aita 082 04$a782.42162$223 100 1 $aUccello, Antonino$0219186 245 10$aCarcere e mafia nei canti popolari siciliani /$cAntonino Uccello ; introduzione di Luigi M. Lombardi Satriani 260 $aBari :$bDe Donato,$c1974 300 $aXIX, 245 p., [4] c. di tav. :$bill. ;$c18 cm 490 1 $aAtti ;$v32 650 4$aCanti popolari$zSicilia$xTemi [:] Carceri 650 4$aCanti popolari$zSicilia$xTemi [:] Mafia 700 1 $aLombardi Satriani, Luigi M. 830 0$aAtti ;$v32 907 $a.b12079169$b28-04-17$c01-04-03 912 $a991000954749707536 945 $aLE008 FL.M. (TR.P.) I C 26$g1$iLE008IFM-6766$lle008$o-$pE0.00$q-$rl$s-$t0$u0$v0$w0$x0$y.i1237779x$z01-04-03 996 $aCarcere e mafia nei canti popolari siciliani$9103001 997 $aUNISALENTO 998 $ale008$b01-04-03$cm$da$e-$fita$git$h0$i1 LEADER 03425nam 22005415 450 001 9910686793103321 005 20251008140653.0 010 $a9783031234095$b(electronic bk.) 010 $z9783031234088 024 7 $a10.1007/978-3-031-23409-5 035 $a(MiAaPQ)EBC7233690 035 $a(Au-PeEL)EBL7233690 035 $a(DE-He213)978-3-031-23409-5 035 $a(OCoLC)1377823447 035 $a(PPN)269659900 035 $a(CKB)26428577800041 035 $a(EXLCZ)9926428577800041 100 $a20230403d2023 u| 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aB2B Customer Engagement Strategy $eAn Introduction to Managing Customer Experience /$fby Daniel D. Prior 205 $a1st ed. 2023. 210 1$aCham :$cSpringer International Publishing :$cImprint: Palgrave Macmillan,$d2023. 215 $a1 online resource (233 pages) 311 08$aPrint version: Prior, Daniel D. B2B Customer Engagement Strategy Cham : Springer International Publishing AG,c2023 9783031234088 320 $aIncludes bibliographical references and index. 327 $a1. What is Customer Engagement ? -- 2. CE Context -- 3. Customer Experience (CX) and Customer Journey -- 4. The Case for CE Capability -- 5. Customer Journey Management -- 6. Customer Relationship Management (CRM) -- 7. Customer Communications -- 8. Analytics and Insight -- 9. CE Capability Maturity -- 10. Current Issues in CE. . 330 $aBusiness to business (B2B) transactions account for 60-70% of all transactions globally. Considering this, many supplier firms aspire to create high levels of customer engagement, and this involves identifying various ways to improve customer experience. In fact, companies such as Google, Amazon, Microsoft, and others now employ professionals in customer engagement roles and dedicate entire corporate divisions to ensure seamless customer engagement. Creating high customer engagement is challenging without a cohesive, strategic approach ? particularly in B2B markets. This textbook introduces students to customer engagement strategy in B2B markets, the foundation of which is customer engagement capability. Companies must develop and implement four sub-capabilities ? customer journey management, customer relationship management, customer communications and data analytics and insight to succeed. With a myriad of case studies, discussion questions and prompts forfurther reading, the textbook translates theory into practice and serves as a useful foundation for executive courses as well as fundamental reading for masters-level specialist courses in customer engagement, marketing, sales, and strategy. In addition, practitioners in supplier firms will also be able to use to build their customer engagement capability. . 606 $aCustomer relations$xManagement 606 $aMarketing 606 $aCustomer Relationship Management 606 $aMarketing 615 0$aCustomer relations$xManagement. 615 0$aMarketing. 615 14$aCustomer Relationship Management. 615 24$aMarketing. 676 $a658.812 676 $a658.804 700 $aPrior$b Daniel D.$0851607 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 912 $a9910686793103321 996 $aB2B Customer Engagement Strategy$93087640 997 $aUNINA