LEADER 04958nam 22007455 450 001 9910686476803321 005 20230405052432.0 010 $a9783031226427$b(electronic bk.) 010 $z9783031226410 024 7 $a10.1007/978-3-031-22642-7 035 $a(MiAaPQ)EBC7234178 035 $a(Au-PeEL)EBL7234178 035 $a(OCoLC)1376931245 035 $a(DE-He213)978-3-031-22642-7 035 $a(PPN)269658432 035 $a(CKB)26396516200041 035 $a(EXLCZ)9926396516200041 100 $a20230405d2023 u| 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aSocial Media and Africa's Public Sector $ePerspectives on Contemporary Issues /$fby Eric Kwame Adae, Kojo Kakra Twum, Robert Ebo Hinson, Helen Inseng Duh, Doreen Anyamesem Odame 205 $a1st ed. 2023. 210 1$aCham :$cSpringer International Publishing :$cImprint: Palgrave Macmillan,$d2023. 215 $a1 online resource (143 pages) 225 1 $aPalgrave Studies of Public Sector Management in Africa,$x2730-6127 311 08$aPrint version: Adae, Eric Kwame Social Media and Africa's Public Sector Cham : Springer International Publishing AG,c2023 9783031226410 327 $aChapter 1: Overview of Social Media and Africa?s Public Sector -- Chapter 2: Exploring Facets of Africa?s Public Sector?s Dance with Social Media -- Chapter 3: Main Objectives and Expectations for the Use of Social Media in the Public Sector in Africa -- Chapter 4: Catalysts for Social Media Adoption in the Public Sector in Africa -- Chapter 5: Democracy and Use of Social Media by Public Sector Organisations in Africa -- Chapter 6: Social Media and E-Government Services in Africa -- Chapter 7: The Way Forward for the Use of Social Media in the Public Sector in Africa. 330 $aThis book focuses on developing a systematic approach to understanding the transformations in Africa's public sector social media landscape. Looking at the use of social media from the African public sector perspective, the authors present a comprehensive understanding of social media practices and how these could be integrated into African public sector institutions? operational activities in order to deliver greater value for African citizens and consumers of public goods and services. Chapters explore how social media in Africa differs from traditional media use, their application in the public sector, objectives for government using social media, and how social media plays an interactive role in e-government services. Providing practical guidance on the use of social media in Africa?s public sector and governmental spaces, the book also serves as a teaching text in governance and public sector communication efforts within the African context for both undergraduate and graduate programmes. Eric Kwame Adae is Assistant Professor of Public Relations at the Drake University School of Journalism and Mass Communication, USA. Kojo Kakra Twum is Senior Lecturer in the Department of Business Administration and Economics at Presbyterian University College, Ghana. Robert Ebo Hinson is Pro Vice-Chancellor and Professor at the Ghana Communication Technology University. Helen Inseng Duh is Associate Professor and Head of the School of Business at the University of Witwatersrand, South Africa, and holds a Ph.D. in Marketing from Nelson Mandela University, South Africa. Doreen Nyarko Anyamesem Odame is Lecturer and examinations officer in the Department of General Studies (Faculty of Computing and Information Systems) at the Ghana Communication Technology University in Accra, Ghana. 410 0$aPalgrave Studies of Public Sector Management in Africa,$x2730-6127 606 $aInternational economic integration 606 $aGlobalization 606 $aBusiness 606 $aAfrica 606 $aManagement science 606 $aPublic administration 606 $aEmerging Markets and Globalization 606 $aAfrican Business 606 $aBusiness and Management 606 $aPublic Sector Studies 615 0$aInternational economic integration. 615 0$aGlobalization. 615 0$aBusiness. 615 0$aAfrica. 615 0$aManagement science. 615 0$aPublic administration. 615 14$aEmerging Markets and Globalization. 615 24$aAfrican Business. 615 24$aBusiness and Management. 615 24$aPublic Sector Studies. 676 $a302.23096 676 $a302.23096 700 $aAdae$b Eric Kwame$01350661 701 $aKakra Twum$b Kojo$01350662 701 $aHinson$b Robert Ebo$01350663 701 $aDuh$b Helen Inseng$01350664 701 $aOdame$b Doreen Anyamesem$01350665 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 912 $a9910686476803321 996 $aSocial Media and Africa's Public Sector$93089336 997 $aUNINA