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040   $aDip.to Ingegneria dell'Innovazione$bita
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100 1 $aChiarini, Andrea$0116932
245 10$aTotal quality management :$bmodelli e strumenti di gestione totale della qualità : Six Sigma, EFQM, Hoshin, Balanced scorecard, Lean manufacturing /$cAndrea Chiarini
260   $aMilano :$bF. Angeli,$c2004
300   $a255 p. ;$c23 cm
440  0$aAzienda moderna ;$v555
504   $aIncludes bibliographical references and index
650  4$aTotal quality management
650  4$aQuality control
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200 00$aBusiness & entrepreneurship journal
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