LEADER 02350nam 2200553Ia 450 001 9910679793003321 005 20240515191949.0 010 $a981-4312-37-1 010 $a0-462-09390-5 035 $a(CKB)1000000000724601 035 $a(OCoLC)694144743 035 $a(CaPaEBR)ebrary10424315 035 $a(SSID)ssj0000332414 035 $a(PQKBManifestationID)11297051 035 $a(PQKBTitleCode)TC0000332414 035 $a(PQKBWorkID)10333315 035 $a(PQKB)10019284 035 $a(MiAaPQ)EBC3017152 035 $a(Au-PeEL)EBL3017152 035 $a(CaPaEBR)ebr10424315 035 $a(OCoLC)923651218 035 $a(PPN)170245225 035 $a(EXLCZ)991000000000724601 100 $a20081009d2008 uy 0 101 0 $aeng 135 $aurcn||||||||| 181 $ctxt 182 $cc 183 $acr 200 10$aTork & Grunt's guide to effective negotiations $emammoth strategies /$fBob Harvey 210 $aLondon $cMarshall Cavendish Business$d2008 215 $a1 online resource (209 p.) 300 $aBibliographic Level Mode of Issuance: Monograph 311 $a0-462-09923-7 320 $aIncludes bibliographical references. 327 $aCover -- Contents -- Introduction -- Part One - Background to negotiation -- 1. Fundamentals of negotiation -- 2. Who is this person? -- 3. What's this all about? -- Part Two - Preparation for negotiation -- 4. Knowing what you want -- 5. Establishing what the other side wants -- 6. Information and opportunities -- 7. Establishing a measurable way of judging the outcome -- 8. Knowing and believing your Walk-Away Option -- Part Three - Doing the deal -- 9. Playing games and handling gamesmanship -- 10. Handling personalities and working as a team -- 11. Strategies, tactics and handling foul play -- PART FOUR Summarizing the process -- 12. Tork and Grunt pass it on -- Acknowledgements -- About the author. 606 $aNegotiation in business 606 $aBusiness communication 615 0$aNegotiation in business. 615 0$aBusiness communication. 676 $a658.4052 700 $aHarvey$b Bob$f1944 Feb. 21-$0872151 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910679793003321 996 $aTork & Grunt's guide to effective negotiations$91947124 997 $aUNINA