LEADER 01779oam 2200493zu 450 001 9910678519303321 005 20230421045425.0 010 $a1-85418-650-7 010 $a1-280-23283-8 010 $a9786610232833 035 $a(CKB)1000000000728419 035 $a(SSID)ssj0000079260 035 $a(PQKBManifestationID)12015203 035 $a(PQKBTitleCode)TC0000079260 035 $a(PQKBWorkID)10068168 035 $a(PQKB)11409201 035 $a(MiAaPQ)EBC4977689 035 $a(Au-PeEL)EBL4977689 035 $a(CaONFJC)MIL23283 035 $a(OCoLC)291125012 035 $a(EXLCZ)991000000000728419 100 $a20160829d1997 uy 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt 182 $cc 183 $acr 200 10$aAchieving Business Excellence, Quality and Performance Improvement 205 $a1st ed. 210 31$a[Place of publication not identified]$cThorogood$d1997 215 $a1 online resource (103 pages) 225 1 $aThorogood Reports 300 $aBibliographic Level Mode of Issuance: Monograph 311 $a1-85418-018-5 330 $aWhat is this Report about? This valuable Report identifies all the areas critical to developing an effective performance improvement process. It is a practical guide to the current use of business excellence models and frameworks, quality standards, benchmarking tools, self-assessment programmes and the latest performance improvement initiatives. 410 0$aThorogood Reports 676 $a658 700 $aChapman$b Colin$01070501 702 $aHopper$b Dennis 801 0$bPQKB 906 $aBOOK 912 $a9910678519303321 996 $aAchieving Business Excellence, Quality and Performance Improvement$92563838 997 $aUNINA