LEADER 03685nam  2200865Ia 450 
001 9910662349103321
005 20200520144314.0
010   $a9786611001261
010   $a9781118155202
010   $a1118155203
010   $a9781281001269
010   $a1281001260
010   $a9781118154441
010   $a1118154444
010   $a9781932973181
010   $a1932973184
035   $a(CKB)111086906336486
035   $a(EBL)818836
035   $a(OCoLC)794327466
035   $a(SSID)ssj0000079626
035   $a(PQKBManifestationID)12015679
035   $a(PQKBTitleCode)TC0000079626
035   $a(PQKBWorkID)10075507
035   $a(PQKB)10829776
035   $a(OCoLC)290567061
035   $a(Au-PeEL)EBL818836
035   $a(CaSebORM)1882197739
035   $a(MiAaPQ)EBC3007584
035   $a(MiAaPQ)EBC818836
035   $a(EXLCZ)99111086906336486
100   $a20021108d2002      uy         0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 00$aManaging conflict with direct reports /$flead contributors Barbara Popejoy, Brenda J. McManigle ; contributors Talula Cartwright ... [et al.]
205   $a1st edition
210   $aGreensboro, N.C. $cCenter for Creative Leadership$dc2002
215   $a1 online resource (32 p.)
225 1 $aIdeas into action guidebooks
225 1 $aCCL ;$vno. 418
300   $aDescription based upon print version of record.
311 08$a9781882197736 
311 08$a1882197739 
320   $aIncludes bibliographical references.
327   $aTitle Page; Table of Contents; Conflict and Resolution; Conflict with Direct Reports Is a Special Case; Managing the Relationship; Managing the Work; A Process for Managing Conflict; Recognising Both Sides of the Conflict; Preparing for a Conflict Resolution Session; During the Conflict Resolution Session; After the Conflict Resolution Session; Managing Conflict for Success and Development; Suggested Readings; Background; Key Point Summary; Lead Contributors
330   $aConflict is inevitable when people work together, and it's one of the most difficult challenges facing managers. But it's a challenge that successful leaders learn to address. Managers who develop an understanding of difference without judgment and are willing to see more than one perspective or solution are in a good position to manage conflict with their direct reports. Conflict between managers and direct reports highlights a power relationship and affects the work itself-the tasks for which managers and direct reports share responsibility. Managers who look to see both sides of conflict ca
410  0$aReport (Center for Creative Leadership) ;$vno. 418.
410  0$aIdeas into action guidebooks.
606   $aConflict management
606   $aCommunication in management
606   $aLeadership
606   $aOrganizational effectiveness
606   $aOrganizational behavior
608   $aElectronic books. $2 local
615  0$aConflict management.
615  0$aCommunication in management.
615  0$aLeadership.
615  0$aOrganizational effectiveness.
615  0$aOrganizational behavior.
676   $a658.3145
676   $a658.4053
700   $aPopejoy$b Barbara
701   $aPopejoy$b Barbara.aut$01057177
701   $aMcManigle$b Brenda J.aut$01057178
701   $aCartwright$b Talula.aut$01057179
712 02$aCenter for Creative Leadership.
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910662349103321
996   $aManaging conflict with direct reports$94197622
997   $aUNINA