LEADER 04621nam 22006135 450 001 9910616364103321 005 20260126112140.0 010 $a3-031-12213-5 024 7 $a10.1007/978-3-031-12213-2 035 $a(MiAaPQ)EBC7101872 035 $a(Au-PeEL)EBL7101872 035 $a(CKB)24950530400041 035 $a(PPN)264961226 035 $a(DE-He213)978-3-031-12213-2 035 $a(EXLCZ)9924950530400041 100 $a20220928d2022 u| 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aCommunication Skills for Surgeons $eA Contemporary Guide /$fedited by Benjamin Patel, Abhay Rane 205 $a1st ed. 2022. 210 1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2022. 215 $a1 online resource (155 pages) $cillustrations (black and white, and color) 311 08$aPrint version: Patel, Benjamin Communication Skills for Surgeons Cham : Springer International Publishing AG,c2022 9783031122125 320 $aIncludes bibliographical references and index. 327 $aPart I: Key concepts in surgical communication -- The components of communication -- The patient-surgeon relationship -- Teamwork in surgery -- The trainer-trainee relationship -- Part II: Scenarios and frameworks: Patient-surgeon -- Information gathering and diagnostics -- Shared decision-making and consent -- Breaking bad news -- Escalation status and palliative care -- Navigating patient emotions -- Communication with young people -- Communication with patients with learning disabilities -- Part III: Scenarios and frameworks: Teamwork and teaching -- Referrals and requests -- Communicating in theatre -- Responding to significant events -- Surgical training and feedback -- Handover and presenting patients -- Reflective practice -- Part IV: Communication using technology -- Communication in telehealth -- Communicating with social media. 330 $aHistorically, communication was described as a secondary, or ?soft skill? for surgeons. Now, astute communication, both with patients and with colleagues, forms a fundamental element of holistic surgical practice and comprises a core component of the ?Non-Technical Skills for Surgeons? that are increasingly recognised in modern surgical practice. Good communication is required during each patient interaction: history taking, explanation, consent, breaking bad news, and managing difficult encounters such as the demanding or angry patient. Good communication with patients improves patient trust, compliance and overall satisfaction, reduces complaints and malpractice claims. High quality communication is also fundamental when interacting with colleagues: in theatre, on the ward, whilst making referrals and organising special tests. In the busy schedules of medical professionals, such communication must be succinct and relevant. Team structures must empower all members to speak up, so as to prevent harm being done. Suboptimal communication is a root cause for the majority of serious adverse events. Furthermore, good communication reduces job stress and enhances satisfaction for the surgeon. Good communication is not an inborn behaviour; it is a learned skill that is based on key principles. Studies have clearly demonstrated that education in communication improves patient outcomes and satisfaction. Several frameworks have been described, to facilitate good communication in certain scenarios: SPIKES for breaking bad news, SBAR for handover, surgical briefs and de-briefs, to name a few. This textbook will be aimed towards medical students, surgical trainees and surgical consultants internationally. It is relevant to every-day practice, examinations and OSCEs, such as medical finals, MRCS, FRCS and international equivalents, and interviews where role play is often featured. 606 $aSurgery 606 $aMedicine 606 $aSurgery 606 $aClinical Medicine 606 $aComunicació$2thub 606 $aCirurgia$2thub 606 $aCirurgians$2thub 608 $aLlibres electrònics$2thub 615 0$aSurgery. 615 0$aMedicine. 615 14$aSurgery. 615 24$aClinical Medicine. 615 7$aComunicació 615 7$aCirurgia 615 7$aCirurgians 676 $a624.0683 702 $aPatel$b Benjamin 702 $aRane?$b Abhay 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910616364103321 996 $aCommunication skills for surgeons$93023489 997 $aUNINA