LEADER 03905nam 2200745 450 001 9910814988903321 005 20230125235518.0 010 $a1-60649-785-5 035 $a(CKB)3710000000457508 035 $a(SSID)ssj0001628929 035 $a(PQKBManifestationID)16370862 035 $a(PQKBTitleCode)TC0001628929 035 $a(PQKBWorkID)14938220 035 $a(PQKB)10577153 035 $a(OCoLC)954631807 035 $a(CaBNVSL)swl00405377 035 $a(Au-PeEL)EBL2119782 035 $a(CaPaEBR)ebr11085712 035 $a(CaONFJC)MIL818440 035 $a(OCoLC)916949272 035 $a(CaSebORM)9781606497852 035 $a(MiAaPQ)EBC2119782 035 $a(EXLCZ)993710000000457508 100 $a20150806d2015 fy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt 182 $cc 183 $acr 200 10$aService design and delivery $ehow design thinking can innovate business and add value to society /$fToshiaki Kurokawa 205 $aFirst edition. 210 1$aNew York, New York (222 East 46th Street, New York, NY 10017) :$cBusiness Expert Press,$d2015. 215 $a1 online resource (88 pages) $cillustrations 225 1 $aService systems and innovations in business and society collection,$x2326-2699 300 $aBibliographic Level Mode of Issuance: Monograph 311 $a1-60649-784-7 320 $aIncludes bibliographical references (pages 85-86) and index. 327 $a1. Introduction -- 2. Design thinking approach -- 3. Societal approach -- 4. Intermezzo, looking back at what you have learned -- 5. Prototyping and work-out of your service -- 6. Case studies -- 7. Summary and conclusions -- References -- Index. 330 3 $aThis book explains the design thinking approach both for designing new services and delivering the services. This approach itself can be applied to areas other than pure services, because it contains the innovative and intrinsic ingredients that can be applied to any human activity. Chapter 1 introduces mindset and preparation for service design. Introduction on design thinking and design thinking toolkits are provided in Chapter 2, which you can try in your service. Both IDEO's Design Thinking for Educators Toolkit and Innovation Leadership Board's Playbook for Strategic Foresight and Innovation are discussed in detail. Chapter 3 provides a societal approach which is often neglected in the service design. A short break is provided at Chapter 4, entitled "Intermezzo," summarizing the contents of preceding chapters and presenting additional and refreshing perspectives on service design with the design thinking approach. Prototyping and testing the service design is the theme of Chapter 5. Chapter 6 provides some case studies so that you can check what you have learned. I picked up real cases from local areas. In Chapter 7, we summarize the contents of this book. The summary and conclusion can be used as a quick reference for the contents of the book. 410 0$aService systems and innovations in business and society collection.$x2326-2699 606 $aService industries$xManagement 606 $aDesign 610 $acase study 610 $adesign thinking 610 $adesign thinking mindset 610 $adesign thinking toolkits 610 $aIDEO 610 $aPlaybook for Strategic Foresight and Innovation 610 $aprototyping 610 $aservice delivery 610 $aservice design 610 $aservice evaluation 610 $aservice science 610 $asocietal approach 615 0$aService industries$xManagement. 615 0$aDesign. 676 $a658 700 $aKurokawa$b Toshiaki.$01662574 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910814988903321 996 $aService design and delivery$94019357 997 $aUNINA LEADER 05045nam 22006975 450 001 9910564688903321 005 20251113174129.0 010 $a3-030-73026-3 024 7 $a10.1007/978-3-030-73026-0 035 $a(MiAaPQ)EBC6961069 035 $a(Au-PeEL)EBL6961069 035 $a(CKB)21605782500041 035 $a(PPN)262171007 035 $a(OCoLC)1314615150 035 $a(DE-He213)978-3-030-73026-0 035 $a(EXLCZ)9921605782500041 100 $a20220421d2022 u| 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aAdvances in Geophysics, Tectonics and Petroleum Geosciences $eProceedings of the 2nd Springer Conference of the Arabian Journal of Geosciences (CAJG-2), Tunisia 2019 /$fedited by Mustapha Meghraoui, Narasimman Sundararajan, Santanu Banerjee, Klaus-G. Hinzen, Mehdi Eshagh, François Roure, Helder I. Chaminé, Said Maouche, André Michard 205 $a1st ed. 2022. 210 1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2022. 215 $a1 online resource (642 pages) 225 1 $aAdvances in Science, Technology & Innovation, IEREK Interdisciplinary Series for Sustainable Development,$x2522-8722 311 08$aPrint version: Meghraoui, Mustapha Advances in Geophysics, Tectonics and Petroleum Geosciences Cham : Springer International Publishing AG,c2022 9783030730253 327 $aTsunami hazard along the Eastern African coast from mega-earthquake sources in the Indian Ocean -- Preliminary tsunami hazard map of Africa -- The AD 365 Crete earthquake/tsunami impact in the Mediterranean region -- The AD 365 Alexandria (Egypt) tsunami revisited -- Seismotectonics of the Easternmost Cyprus Arc: Implications for Tsunami Hazard Assessment -- Seismic Hazard and Risk in Africa, a hidden hazard in an extreme vulnerable context -- Seismotectonics of the Khurutse Region, Botswana -- Kinematic and elastic modelling of fault-related-folds:? A study from active structures of the Tell Atlas ?(Northern Algeria)? -- Magmatic rifting and seismicity in Afar and northern Main Ethiopian Rift -- Architecture and evolution of the Kivu rift within the western branch of the East African rift system: Implications for seismic hazard assessment. 330 $aThis edited book is based on the best papers accepted for presentation during the 2nd Springer Conference of the Arabian Journal of Geosciences (CAJG-2), Tunisia, in 2019. It is of interest to all researchers practicing geophysics/seismology, structural, and petroleum geology. With four sections spanning a large spectrum of geological and geophysical topics with particular reference to Middle East, Mediterranean region, and Africa, this book presents a series of research methods that are nowadays in use for measuring, quantifying, and analyzing several geological domains. It starts with a subsection dedicated to the latest research studies on seismic hazard and risk assessment in Africa presented during the 2019 IGCP-659 meeting organized alongside the CAJG-2. And, it includes new research studies on earthquake geodesy, seismotectonics, archeoseismology and active faulting, well logging methods, geodesy and exploration/theoretical geophysics, petroleum geochemistry,petroleum engineering, structural geology, basement architecture and potential data, tectonics and geodynamics, and thermicity, petroleum, and other georesources. The edited book gives insights into the fundamental questions that address the genesis and evolution of our planet, and this is based on data collection and experimental investigations under physical constitutive laws. These multidisciplinary approaches combined with the geodynamics of tectonic provinces and investigations of potential zones of natural resources (petroleum reservoirs) provide the basis for a more sustainability in the economic development. . 410 0$aAdvances in Science, Technology & Innovation, IEREK Interdisciplinary Series for Sustainable Development,$x2522-8722 606 $aEarth sciences 606 $aPhysical geography 606 $aNatural disasters 606 $aGeochemistry 606 $aGeography 606 $aEarth Sciences 606 $aEarth System Sciences 606 $aNatural Hazards 606 $aGeochemistry 606 $aEarth and Environmental Sciences 615 0$aEarth sciences. 615 0$aPhysical geography. 615 0$aNatural disasters. 615 0$aGeochemistry. 615 0$aGeography. 615 14$aEarth Sciences. 615 24$aEarth System Sciences. 615 24$aNatural Hazards. 615 24$aGeochemistry. 615 24$aEarth and Environmental Sciences. 676 $a550.5 676 $a550 702 $aMeghraoui$b Mustapha 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910564688903321 996 $aAdvances in geophysics, tectonics and petroleum geosciences$92966936 997 $aUNINA