LEADER 04949nam 2200493 450 001 9910561295503321 005 20231110222705.0 010 $a9783030980481$b(electronic bk.) 010 $z9783030980474 035 $a(MiAaPQ)EBC6953212 035 $a(Au-PeEL)EBL6953212 035 $a(CKB)21511121400041 035 $a(PPN)262169797 035 $a(EXLCZ)9921511121400041 100 $a20221118d2022 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 00$aChallenges and trends in organizational management and industry /$fedited by Carolina Machado 210 1$aCham, Switzerland :$cSpringer,$d[2022] 210 4$d©2022 215 $a1 online resource (150 pages) 225 1 $aManagement and Industrial Engineering 311 08$aPrint version: Machado, Carolina Challenges and Trends in Organizational Management and Industry Cham : Springer International Publishing AG,c2022 9783030980474 320 $aIncludes bibliographical references and index. 327 $aIntro -- Preface -- Contents -- Editor and Contributors -- Employees' Behavioural Response to Organisational Change: Effect of Psychological Contract and Change Readiness -- 1 Introduction -- 2 Theoretical Background -- 2.1 Psychological Contract -- 2.2 Individual Change Readiness -- 3 Research Framework and Hypotheses -- 4 Methodology -- 4.1 Sampling -- 4.2 Measures -- 5 Data Analysis and Results -- 5.1 Data Analysis -- 5.2 Results -- 6 Discussion and Contribution -- 7 Limitations and Future Research Direction -- References -- Practising Servant Leadership: Pastoral and Social Ministry in the Modern Age -- 1 Introduction -- 2 Literature Review on Servant Leadership -- 2.1 Greenleaf's Perspective of the Servant as Leader -- 2.2 The Place of Servant Leadership in Religious Organizations -- 2.3 Characteristics of Servant Leadership: A Brief Overview -- 3 Research Design -- 3.1 Research Population and Sampling Method -- 3.2 Method and Instrument for Data Collection -- 3.3 Data Collection Procedures and Analysis -- 4 Results and Discussion -- 4.1 Theme I: Concept of Servant Leadership and Characteristics of the Servant Leader -- 4.2 Theme II: Today's Church Role and Implementation of Servant Leadership Characteristics -- 4.3 Theme III: The Church of Tomorrow and the Future of Servant Leadership -- 5 Conclusion -- References -- Homosexual Collaborators' Perception About Discrimination by the Organization and/or Peers: A Case Study -- 1 Introduction -- 2 Exploration and Definition of Concepts -- 2.1 Sexual Identity-Coming Out -- 2.2 Homophobia vs. Heteronormativity -- 2.3 Organizational Diversity Management -- 3 Methodology -- 3.1 General Objectives -- 3.2 Specific Objectives -- 3.3 Method -- 4 Interviews' Presentation -- 5 Interviews' analysis -- 6 Final Remarks -- References -- Corporate Social Responsibility: From the Origin to the COVID-19 Pandemic. 327 $a1 Introduction -- 2 The Concept of Corporate Social Responsibility -- 2.1 The Origin of Corporate Social Responsibility -- 2.2 The Reasons of Corporate Social Responsibility -- 3 Corporate Social Responsibility in Times of Crisis-A Brief Analysis Considering the COVID-19 Pandemic -- 4 Conclusion -- Bibliography -- Interviewer Characteristics and Nonresponse Survey Outcomes: A Portuguese Case Study -- 1 Introduction -- 2 Interviewers and Nonresponse Survey Outcomes -- 3 Data and Methods -- 3.1 Data -- 3.2 Variables -- 3.3 Methods -- 4 Results -- 5 Discussion -- 6 Strengths and Limitations -- 7 Conclusion -- References -- Balanced Scorecard to Improve Human Capital Management: Case Study in a Portuguese Company -- 1 Introduction -- 2 Literature Review -- 2.1 Balanced Scorecard Perspectives -- 2.2 Balanced Scorecard and Strategy -- 2.3 Human Capital -- 2.4 Human Capital Scorecard -- 3 Research Methodology -- 3.1 Profiling the Studied Organization -- 4 Analysis and Discussion -- 4.1 Diagnosis -- 4.2 SWOT Analysis -- 4.3 Human Resource Management System -- 4.4 Strategic Drivers -- 4.5 Strategic Goals -- 4.6 People Plan -- 4.7 People Plan Critical Human Resources Results -- 4.8 Human Capital Balanced Scorecard -- 4.9 Communication and Implementation -- 4.10 Communication Periodic Evaluation -- 5 Final Remarks -- References -- Index. 410 0$aManagement and Industrial Engineering 606 $aManagement 606 $aSocial responsibility of business 606 $aOrganizational change 615 0$aManagement. 615 0$aSocial responsibility of business. 615 0$aOrganizational change. 676 $a658 702 $aMachado$b Carolina$f1965- 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 912 $a9910561295503321 996 $aChallenges and trends in organizational management and industry$92968535 997 $aUNINA