LEADER 03531nam 22004692 450 001 9910511634103321 005 20210503084325.0 010 $a1-78330-401-4 035 $a(CKB)4100000011459104 035 $a(MiAaPQ)EBC6244438 035 $a(UkCbUP)CR9781783304011 035 $a(EXLCZ)994100000011459104 100 $a20200928d2020|||| uy| 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aRecordkeeping cultures /$fGillian Oliver and Fiorella Foscarini$b[electronic resource] 205 $aSecond edition. 210 1$aLondon :$cFacet,$d2020. 215 $a1 online resource (216 pages) 300 $aFirst edition puglished as "Records management and information culture" in 2017. 300 $aTitle from publisher's bibliographic system (viewed on 29 Oct 2020). 311 $a1-78330-399-9 311 $a1-78330-400-6 330 $a"Recordkeeping Cultures" explores how an understanding of organisational information culture provides the insight necessary for the development and promotion of sound recordkeeping practices. The book is a fully revised and expanded new edition of the authors' 2014 book "Records Management and Information Culture: Tackling the people problem". It details an innovative framework for analysing and assessing information culture, and indicates how to use this knowledge to change behaviour and develop recordkeeping practices that are aligned with the specific characteristics of any workplace. This framework addresses the widely recognised problem of improving organisation-wide compliance with a records management programme by tackling the different aspects that make up the organisation's information culture. Discussion of topics at each level of the framework includes strategies and guidelines for assessment, followed by suggestions for next steps: appropriate actions and strategies to influence behavioural change. This new edition has been fully revised and update to greatly enhance the practical application of the information culture concept in both formal and informal recordkeeping environments and contains new chapters on: diagnostic features: genres, workarounds and infrastructure