LEADER 05383nam 2200625 450 001 9910511628103321 005 20201119145719.0 010 $a1-78063-158-8 035 $a(CKB)2550000001198064 035 $a(EBL)1639648 035 $a(SSID)ssj0001168806 035 $a(PQKBManifestationID)11644983 035 $a(PQKBTitleCode)TC0001168806 035 $a(PQKBWorkID)11144496 035 $a(PQKB)11727607 035 $a(MiAaPQ)EBC1639648 035 $a(EXLCZ)992550000001198064 100 $a20140214h20072007 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aStrategic change management in public sector organisations /$fDavid Baker ; case studies researched and written by Kathryn Taylor 210 1$aOxford, England :$cChandos Publishing,$d2007. 210 4$dİ2007 215 $a1 online resource (329 p.) 300 $aDescription based upon print version of record. 311 $a1-84334-141-7 311 $a1-84334-191-3 320 $aIncludes bibliographical references at the end of each chapters and index. 327 $aCover; Strategic Change Management in Public Sector Organisations; Copyright; Dedication; Contents; List of boxes, case studies, figures and tables; List of abbreviations; Acknowledgements; Note on the case studies; Preface; About the author; 1 Introducing change and strategic change management; Introduction; Change; The organisation; Not-for-profit organisations; The necessity for change; The user; Competition; Diversity and diversification; Legislation; Human resource management; Technology; Finance; Types of change; Organisational readiness for change; Change management 327 $aStrategic change managementDefining strategy; Why is strategy so important in change management?; Summary; Notes; References; 2 Structure and culture; Introduction; Structure; Types of structure; ICT and structure; Culture; Organisational culture; Types of culture; Sub-cultures; Power; The challenge of changing organisational cultures; Approaches to culture change; Recognising diversity; Culture change in context; People change; Summary; References; 3 Building blocks; Introduction; Rationale for change; Environmental knowledge; Frameworks; Timing; Time; Resource allocation; Changing direction 327 $aIterationCommitment; Consistency; Integrity, truthfulness, openness, ethical standards; Communication; Communication techniques and approaches; Motivation; Involvement and engagement; Encouragement; Empowerment; Bottom-up and top-down approaches; Change versus continuity; Managing resistance; Conflict management; Summary; Note; References; 4 Roles and responsibilities, partners and players; Introduction; Managers; The change manager; The workforce; Change agents; The HR manager; External stakeholders; Governors and leaders; Leadership; Leadership and management; Style; The single leader 327 $aTeamsPartnership working; Summary; Notes; References; 5 Learning for change; Introduction; Strategic human resource management; Recruitment, selection and promotion; Training and development; Leadership development; Management development; Lessons learned; The learning organisation; Summary; References; 6 Strategy development; Introduction; Strategy development; The strategic plan; Vision; Mission; Values; Aims and objectives; Position and operating statements; Action plans; Summary; References; 7 Route mapping for change: techniques and tools; Introduction; Forecasting; Delphi 327 $aEnvironmental analysisStakeholder analysis; Benchmarking; Portfolio analysis; Market analysis; Balanced scorecard; Innovation scorecard; SWOT analysis; 7S model; Content, context and process model; Force field analysis; SIPOC; Summary; Notes; References; 8 Change implementation: techniques and tools; Introduction; Strategic and operational levels; Systems thinking; Hard Systems Approach; Soft Systems Methodology; Systems Intervention Strategy; Appreciative Inquiry; Spiral Dynamics2; Organisational Development; Business Process Re-engineering; Investors in People; Total Quality Management 327 $aEFQM 330 $aThis book covers all the major aspects of change management for those working in public sector and not-for-profit organisations. It summarises key theories and approaches to change management and includes detailed, worked descriptions of key techniques used in change management processes and programmes, with extensive reference to case studies drawn from a range of public sector, not-for-profit organisations and other environments.Written by a highly knowledgeable and well-respected practitioner in the fieldDraws on the author's wide-ranging practical experience of maj 606 $aOrganizational change 606 $aPublic administration 606 $aNonprofit organizations$xManagement 608 $aElectronic books. 615 0$aOrganizational change. 615 0$aPublic administration. 615 0$aNonprofit organizations$xManagement. 676 $a658.406 700 $aBaker$b David$f1952-,$0938564 701 $aTaylor$b Kathryn$01067137 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910511628103321 996 $aStrategic change management in public sector organisations$92550551 997 $aUNINA