LEADER 02547nam 2200457 450 001 9910495238903321 005 20221006170236.0 010 $a3-030-75771-4 035 $a(CKB)4100000011990319 035 $a(MiAaPQ)EBC6684415 035 $a(Au-PeEL)EBL6684415 035 $a(PPN)259391719 035 $a(EXLCZ)994100000011990319 100 $a20220416d2021 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 04$aThe Palgrave handbook of servitization /$feditors, Marko Kohtama?ki [et al.] 210 1$aCham, Switzerland :$cPalgrave Macmillan,$d[2021] 210 4$dİ2021 215 $a1 online resource (552 pages) $cillustrations (some color) 300 $aIncludes index. 311 1 $a3-030-75770-6 330 $aManufacturers have shifted their focus from products to smart solutions in search of higher returns and additional growth opportunities. This shift, described as servitization, or lately as a digital servitization, is not a simple process. Academic study has revealed that its issues are complex, problematic, contingent, and even paradoxical, involving multiple organizational layers, such as operations, strategic, relational, and even ecosystemic layers. Recent literature studies have called for improved theories in servitization, and even alternative narratives. In this handbook, the chapters take different perspectives towards servitization, digital servitization or Product-Service-Software systems, presenting and debating over concepts such as organizational transformation, change management, strategic management, business models, innovation and product-service operations. The handbook provides an opportunity to develop improved theoretical grounds for servitization, and thus to elaborate and develop the field further. This volume will be of great interest for the servitization community, including scholars, Ph. D. and master students, but also company managers, developers and consultants facilitating companys servitization efforts. 606 $aDeindustrialization 606 $aService industries 606 $aManagement 615 0$aDeindustrialization. 615 0$aService industries. 615 0$aManagement. 676 $a338.47 702 $aKohtama?ki$b Marko 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910495238903321 996 $aThe Palgrave handbook of servitization$92833861 997 $aUNINA