LEADER 00927nam0-22003491i-450- 001 990001485260403321 010 $a0-201-67486-6 035 $a000148526 035 $aFED01000148526 035 $a(Aleph)000148526FED01 035 $a000148526 100 $a20010720d2000----km-y0itay50------ba 101 0 $aeng 102 $aGB 105 $aa---a---001yy 200 1 $a<>XML companion$fNeil Bradley 205 $a2nd ed. 210 $aHarlow, England [etc.]$cAddison-Wesley$dc2000 215 $ax, 566 p.$cill.$d24 cm 610 0 $aXml 610 0 $aLinguaggi di marcatura dei documenti$aXml 676 $a005.72$v21 700 1$aBradley,$bNeil$028169 801 0$aIT$bUNINA$gRICA$2UNIMARC 856 4 $uhttp://www.bradley.co.uk 901 $aBK 912 $a990001485260403321 952 $aMAI-68-006$b18320$fMA1 959 $aMA1 962 $a68PXX 996 $aXML companion$9378239 997 $aUNINA LEADER 04074nam 22005775 450 001 9910491028903321 005 20251202162111.0 010 $a9783030758714 010 $a3030758710 024 7 $a10.1007/978-3-030-75871-4 035 $a(CKB)4100000011979437 035 $a(MiAaPQ)EBC6676022 035 $a(Au-PeEL)EBL6676022 035 $a(OCoLC)1260345115 035 $a(DE-He213)978-3-030-75871-4 035 $a(EXLCZ)994100000011979437 100 $a20210706d2021 u| 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aBanking 5.0 $eHow Fintech Will Change Traditional Banks in the 'New Normal' Post Pandemic /$fby Bernardo Nicoletti 205 $a1st ed. 2021. 210 1$aCham :$cSpringer International Publishing :$cImprint: Palgrave Macmillan,$d2021. 215 $a1 online resource 225 1 $aPalgrave Studies in Financial Services Technology,$x2662-5091 311 08$a9783030758707 311 08$a3030758702 320 $aIncludes bibliographical references and index. 327 $aChapter 1. Introduction -- Chapter 2. Industry 5. and Banking 5.0 -- Chapter 3. Business Model Canvas and Banking -- Chapter 4. Propositions of Value for the Customer in Banking 5.0 -- Chapter 5. Proximity to the Customer in Banking 5.0 -- Chapter 6: Partition of the Customers in Banking 5.0 -- Chapter 7. Place or Channels in Banking 5.0 -- Chapter 8. Platforms for Banking 5.0 -- Chapter 9. Processes in Banking 5.0 -- Chapter 10. Persons in Banking 5.0 -- Chapter 11. Partnerships in Banking 5.0 -- Chapter 12. Pricing in Banking 5.0 -- Chapter 13. Payments for Costs and Investments in Banking 5.0 -- Chapter 14. Banking 5.0. and Digital Transformation;- Chapter 15. Future of Banking -- Chapter 16. Conclusions. 330 $aBill Gates? quote, ?Banking is necessary, but banks are not,? showcases the opportunity for financial services digital transformation. The next transition from industry 4.0 to 5.0 will impact all sectors, including banking. It will combine information technology and automation, based on artificial intelligence, person-robot collaboration, and sustainability. It is time to analyze this transformation in banking deeply, so that the sector can adequately change to the ?New Normal? and a wholly modified banking model can be properly embedded in the business. This book presents a conceptual model of banking 5.0, detailing its implementation in processes, platforms, people, and partnerships of financial services organizations companies. The last part of the book is then dedicated to future developments. Of interest to academics, researchers, and professionals in banking, financial technology, and financial services, this book also includes business cases in financial services. Bernardo Nicoletti is a Professor of Operations Management at Temple University, Rome, Italy. He also provides consultancy advice and coaching in Europe, the Middle East, and Asia on ICT strategy, process improvement, and financial services. In his research, Bernardo has been particularly active in the application of the agile method and its tools to a variety of industries. He has authored 30 books on management and published 250 articles in domestic and international journals. He frequently speaks at international conferences. . 410 0$aPalgrave Studies in Financial Services Technology,$x2662-5091 606 $aFinancial services industry 606 $aFinancial engineering 606 $aFinancial Services 606 $aFinancial Technology and Innovation 615 0$aFinancial services industry. 615 0$aFinancial engineering. 615 14$aFinancial Services. 615 24$aFinancial Technology and Innovation. 676 $a332.10285 676 $a332.10285 700 $aNicoletti$b Bernardo$035275 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910491028903321 996 $aBanking 5.0$92542715 997 $aUNINA