LEADER 05483nam 22007455 450 001 9910483626903321 005 20250609112009.0 010 $a3-662-46021-1 024 7 $a10.1007/978-3-662-46021-4 035 $a(CKB)3710000000402934 035 $a(EBL)2094281 035 $a(SSID)ssj0001501393 035 $a(PQKBManifestationID)11968019 035 $a(PQKBTitleCode)TC0001501393 035 $a(PQKBWorkID)11523770 035 $a(PQKB)10893411 035 $a(DE-He213)978-3-662-46021-4 035 $a(MiAaPQ)EBC2094281 035 $a(PPN)185484921 035 $a(MiAaPQ)EBC3110161 035 $a(EXLCZ)993710000000402934 100 $a20150427d2015 u| 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aCommunicating in Hospital Emergency Departments /$fby Diana Slade, Marie Manidis, Jeannette McGregor, Hermine Scheeres, Eloise Chandler, Jane Stein-Parbury, Roger Dunston, Maria Herke, Christian M.I.M. Matthiessen 205 $a1st ed. 2015. 210 1$aBerlin, Heidelberg :$cSpringer Berlin Heidelberg :$cImprint: Springer,$d2015. 215 $a1 online resource (172 p.) 300 $aDescription based upon print version of record. 311 08$a3-662-46020-3 320 $aIncludes bibliographical references and index. 327 $aThe role of communication in safe and effective healthcare -- The context of communication in emergency departments -- The patient?s journey in the emergency department from triage to disposition -- Communication risk in clinician?patient consultations -- Effective clinician?patient communication: strategies for communicating medical knowledge -- Effective clinician?patient communication: strategies for bridging the interpersonal gap -- Action strategies for implementing change. 330 $aThis book was conceived in response to the increasing recognition of the central role of communication in effective healthcare delivery, particularly in high-stress contexts. Over a three-year period, the research team investigated communication between patients and clinicians in five representative emergency departments (EDs). The book describes the communicative complexity and intensity of work in the ED and identifies the features of successful patient-clinician interactions. Drawing on authentic examples of communication within the ED, the book provides comprehensive communication strategies for healthcare professionals that can be readily integrated into everyday practice. ?Professor Diana Slade and her colleagues have written an innovative and practical book on communication and relationships in emergency departments and their effects on the patient experience. Rarely does one find a book that so seamlessly translates research findings into practical action strategies. The book is an invaluable resource for the training of physicians, nurses, hospital administrators and others in healthcare.? - Elizabeth A. Rider, MSW, MD, FAAP, Department of Pediatrics, Harvard Medical School ?My participation in the UTS Emergency Communication project provided extraordinary insights into the complexities and subtleties of communication encounters during a patient?s emergency department journey. This project has made a lasting impact on my daily work, and I hope will improve emergency patient care into the future.? - Dr Nick Taylor, Emergency Medicine Specialist, The Canberra Hospital ?The captured clinical conversations between doctors, nurses and patients are fascinating... The discussion and conclusions provide a rare insight into an integral and critical component of Emergency Medicine practice. The team, led by Professor Slade, was truly unobtrusive, professional and personable.? - Dr Marian Lee, Emergency Physician, Director of Emergency Medicine Training. 606 $aCommunication 606 $aMedicine 606 $aApplied linguistics 606 $aCommunication Studies$3https://scigraph.springernature.com/ontologies/product-market-codes/X28000 606 $aMedicine/Public Health, general$3https://scigraph.springernature.com/ontologies/product-market-codes/H00007 606 $aApplied Linguistics$3https://scigraph.springernature.com/ontologies/product-market-codes/N13000 615 0$aCommunication. 615 0$aMedicine. 615 0$aApplied linguistics. 615 14$aCommunication Studies. 615 24$aMedicine/Public Health, general. 615 24$aApplied Linguistics. 676 $a300 676 $a302.2 676 $a410 676 $a610 700 $aSlade$b Diana$4aut$4http://id.loc.gov/vocabulary/relators/aut$0164425 702 $aManidis$b Marie$4aut$4http://id.loc.gov/vocabulary/relators/aut 702 $aMcGregor$b Jeannette$4aut$4http://id.loc.gov/vocabulary/relators/aut 702 $aScheeres$b Hermine$4aut$4http://id.loc.gov/vocabulary/relators/aut 702 $aChandler$b Eloise$4aut$4http://id.loc.gov/vocabulary/relators/aut 702 $aStein-Parbury$b Jane$4aut$4http://id.loc.gov/vocabulary/relators/aut 702 $aDunston$b Roger$4aut$4http://id.loc.gov/vocabulary/relators/aut 702 $aHerke$b Maria$4aut$4http://id.loc.gov/vocabulary/relators/aut 702 $aMatthiessen$b Christian M.I.M$4aut$4http://id.loc.gov/vocabulary/relators/aut 906 $aBOOK 912 $a9910483626903321 996 $aCommunicating in Hospital Emergency Departments$92848275 997 $aUNINA