LEADER 03725nam 2200529 450 001 9910482998203321 005 20230112095215.0 010 $a1-4842-6361-8 024 7 $a10.1007/978-1-4842-6361-7 035 $a(CKB)4100000011610080 035 $a(MiAaPQ)EBC6413375 035 $a(DE-He213)978-1-4842-6361-7 035 $a(CaSebORM)9781484263617 035 $a(PPN)252510925 035 $a(EXLCZ)994100000011610080 100 $a20210319d2021 uy 0 101 0 $aeng 135 $aurnn#008mamaa 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aBecome ITIL® 4 foundation certified in 7 days $eunderstand and prepare for the itil foundation ... exam with real-life examples /$fAbhinav Krishna Kaiser 205 $aSecond edition 210 1$aBerkeley, California :$cAPress,$d[2021] 210 4$d©2021 215 $a1 online resource (XXVI, 453 pages $c60 illustrations) 300 $aIncludes index. 311 $a1-4842-6360-X 327 $aDay 1 -- Chapter 1: Introduction to the New ITIL -- Chapter 2: Brief Overview of DevOps -- Day 2 -- Chapter 3: ITIL 101: Concepts and Core Foundation -- Chapter 4: Holistic Approach to Service Management: Four Dimensions -- Day 3 -- Chapter 5A: Value Creation with Service Value System -- Chapter 5B: Influencing through Guiding Principles -- Chapter 6: ITIL's Management of Practices -- Day 4 -- Chapter 7: Practices to Manage Stakeholders -- Chapter 8: Practices to Enable Service Support -- Chapter 9: Continual Improvement -- Day 5 -- Chapter 10: Practices to Manage Operations -- Day 6 -- Chapter 11: Practices to Manage Changes -- Chapter 12: Practices to Manage Releases -- Day 7 -- Chapter 13: The Service Desk -- Chapter 14: Tips and Tricks for Taking the ITIL Exam -- Appendix A: Answers to Knowledge Checks.-. 330 $aUse this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts. The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL's guiding principles, service value chain, and the four dimensions of service management. Also included are the concepts, processes, and philosophies used in DevOps programs and projects. ITIL and DevOps concepts are explained with relevant examples. By the time you finish this book, you will have a complete understanding of ITIL 4 and will be ready to take the ITIL 4 Foundation certification exam. You will know the DevOps methodology and how ITIL reinforces the philosophy of shared responsibility and collaboration. Over the course of a week, even while working your day job, you will be prepared to take the exam. You will: Know the basics of ITIL as you prepare for the ITIL Foundation certification exam Understand ITIL through examples Be aware of ITIL's relevance to DevOps and DevOps concepts. 606 $aComputer Applications 606 $aProfessional Computing 606 $aITIL (Information technology management standard) 606 $aInformation technology$xManagement$xStandards 615 0$aComputer Applications. 615 0$aProfessional Computing. 615 0$aITIL (Information technology management standard) 615 0$aInformation technology$xManagement$xStandards 676 $a004 700 $aKaiser$b Abhinav Krishna$01071835 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910482998203321 996 $aBecome ITIL® 4 foundation certified in 7 days$92568014 997 $aUNINA LEADER 01054nam 2200325 450 001 9910715468003321 005 20230117065336.0 035 $a(CKB)5470000002511363 035 $a(OCoLC)1243278590 035 $a(EXLCZ)995470000002511363 100 $a20210325d1979 ua 0 101 0 $aeng 135 $aur||||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 00$aEvaluation of semi-scale small break experiment 210 1$aWashington, D.C. :$cUnited States Nuclear Regulatory Commission,$d1979. 215 $a1 online resource 225 1 $aGeneric letter ;$v79-28 300 $a"July 10, 1979." 606 $aPressurized water reactors$xLoss of coolant$xComputer simulation 615 0$aPressurized water reactors$xLoss of coolant$xComputer simulation. 712 02$aU.S. Nuclear Regulatory Commission, 801 0$bGPO 801 1$bGPO 906 $aBOOK 912 $a9910715468003321 996 $aEvaluation of semi-scale small break experiment$93303714 997 $aUNINA