LEADER 02984nam 2200613 450 001 9910480381303321 005 20170919184921.0 010 $a1-4522-0961-8 035 $a(CKB)3710000000456700 035 $a(EBL)1157258 035 $a(OCoLC)939262724 035 $a(SSID)ssj0001532251 035 $a(PQKBManifestationID)12569043 035 $a(PQKBTitleCode)TC0001532251 035 $a(PQKBWorkID)11475296 035 $a(PQKB)11163165 035 $a(MiAaPQ)EBC1157258 035 $a(EXLCZ)993710000000456700 100 $a20150813h20092009 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aHow to say the right thing every time $ecommunicating well with students, staff, parents, and the public /$fRobert D. Ramsey 205 $aSecond edition. 210 1$aThousand Oaks, California :$cCorwin Press, a SAGE Company,$d2009. 210 4$dİ2009 215 $a1 online resource (273 p.) 300 $aDescription based upon print version of record. 311 $a1-4129-6408-3 311 $a1-4129-6407-5 320 $aIncludes bibliographical references and index. 327 $aCover; Contents; Preface; Acknowledgments; About the Author; Chapter 1 - The Twenty Biggest Communication Mistakes School Leaders Make and How to Avoid Them; Chapter 2 - How to Say the Right Thing to Students; Chapter 3 - How to Say the Right Thing to Parents; Chapter 4 - How to Say the Right Thing to Peers and Colleagues; Chapter 5 - How to Say the Right Thing to the General Public and the Media; Chapter 6 - How to Say the Right Thing in Special Situations; Chapter 7 - How to Say the Right Thing in Writing; Chapter 8 - How to Say the Right Thing With Gestures and Body Language 327 $aChapter 9 - How to Target Communication to All StakeholdersA Final Word; Resource A: 101 Ways to Be a Better Communicator Starting Tomorrow Morning; Resource B: What Others Say About Communication: Quips, Quotes, and Anecdotes; Resource C: References; Index 330 $aCommunicate effectively with all stakeholders through these invaluable tips, including how-to's for dealing with disasters and approaching sensitive topics such as sex, gangs, and substance abuse. 606 $aCommunication in education$vHandbooks, manuals, etc 606 $aOral communication$vHandbooks, manuals, etc 606 $aInteraction analysis in education$vHandbooks, manuals, etc 606 $aSchool administrators$vHandbooks, manuals, etc 608 $aElectronic books. 615 0$aCommunication in education 615 0$aOral communication 615 0$aInteraction analysis in education 615 0$aSchool administrators 676 $a371.2011 700 $aRamsey$b Robert D.$0902921 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910480381303321 996 $aHow to say the right thing every time$92018537 997 $aUNINA