LEADER 03187nam 2200637 a 450 001 9910480131003321 005 20170816120248.0 010 $a1-4129-2652-1 010 $a1-4522-2272-X 010 $a1-4522-7469-X 035 $a(CKB)2670000000339246 035 $a(EBL)1159822 035 $a(OCoLC)833765133 035 $a(SSID)ssj0000787486 035 $a(PQKBManifestationID)12378613 035 $a(PQKBTitleCode)TC0000787486 035 $a(PQKBWorkID)10814715 035 $a(PQKB)11658454 035 $a(MiAaPQ)EBC1159822 035 $a(OCoLC)840404146 035 $a(StDuBDS)EDZ0000104833 035 $a(EXLCZ)992670000000339246 100 $a20121017d2011 fy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aUnderstanding your social agency$b[electronic resource] /$fArmand Lauffer 205 $a3rd ed. 210 $aThousand Oaks, Calif. ;$aLondon $cSAGE$dc2011 215 $a1 online resource (393 p.) 225 1 $aSAGE human services guides ;$vv. 3 300 $aRev. ed. of: Understanding your social agency. 2nd ed. 1984. 311 $a1-4522-3946-0 311 $a1-322-28337-0 311 $a1-4129-2653-X 320 $aIncludes bibliographical references and index. 327 $aCover; Contents; List of Chapter Exercises; Prologue; Introduction and Acknowledgments; Part I - Context, Concepts, and Challenges; Chapter 1 - Where Your Agency Came From and Where It's Going; Prequel to Chapter 2 - Meet the Staff Members; Chapter 2 - Concepts, Theories, and Classifications; Addendum to Chapter 2 - A Primer on Systems Theories; Part II - Understanding People at Work; Chapter 3 - Role Playing and Group Membership; Chapter 4 - Motivation and Satisfaction at Work; Chapter 5 - Agencies, Jobs, and Careers; Chapter 6 - Professionalism and Volunteerism 327 $aAddendum to Chapter 6 - Becoming a Social Work ProfessionalPart III - Understanding Processes, Programs, and Operations; Chapter 7 - Organizational Culture; Chapter 8 - Leadership, Management, and Governance; Chapter 9 - Fundraising and Development; Chapter 10 - Agency Structure and Change; Epilogue; Index; About the Author 330 8 $aThis highly accessible text takes into account the organisational dynamics that readers are likely to have experienced and provides them with the conceptual tools for reassessing their understanding and considering how to act on their new insights. Renowned scholar Armand Lauffer shows readers how to apply organisational theories to challenges they confront at work, and to uncover other challenges they may not yet be aware of. 410 0$aSage human services guides ;$vv. 3. 606 $aSocial service$vHandbooks, manuals, etc 606 $aHuman services$vHandbooks, manuals, etc 608 $aElectronic books. 615 0$aSocial service 615 0$aHuman services 676 $a361.0068 676 $a361.763 700 $aLauffer$b Armand$01030525 801 0$bStDuBDS 801 1$bStDuBDS 906 $aBOOK 912 $a9910480131003321 996 $aUnderstanding your social agency$92452108 997 $aUNINA