LEADER 01937nam 22003493a 450 001 9910477302203321 005 20230823003527.0 010 $a92-861-4707-4 024 8 $ahttps://doi.org/10.2867/63440 035 $a(CKB)5490000000052491 035 $a(ScCtBLL)99415001-8dfe-4020-9a96-471a04c51241 035 $a(EXLCZ)995490000000052491 100 $a20211214i20202020 uu 101 0 $aeng 135 $auru|||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 00$aEIB Complaints Mechanism Report 2019$fEuropean Investment Bank 210 1$aLuxembourg :$cEuropean Investment Bank,$d2020. 215 $a1 online resource (1 p.) 330 $aThe Complaints Mechanism report offers an overview of its actions in 2019. The main role of the Complaints Mechanism (EIB-CM) is to listen to citizens' concerns about an EIB Group project or activity, which can be about a wide range of issues. A large proportion of the complaints are about environmental and social impacts of EIB financed projects. In 2019, the EIB-CM registered 84 new cases, handled 173 cases and closed 113 of them. A number of highly complex cases were closed, including the Panama Canal Extension, Maris?c?ina County Waste Management, S?os?tanj Thermal Power Plant, and Reventazon Hydropower. This Activity Report describes these cases and other closed and ongoing cases. The report also covers the cases lodged with the European Ombudsman against the EIB Group. The report aims at giving a good idea of how the EIB-CM activities ensure the EIB Group remains accountable to the public. 606 $aBusiness & Economics / Finance$2bisacsh 606 $aEconomics 615 7$aBusiness & Economics / Finance 615 0$aEconomics 801 0$bScCtBLL 801 1$bScCtBLL 906 $aBOOK 912 $a9910477302203321 996 $aEIB Complaints Mechanism Report 2019$92188231 997 $aUNINA