LEADER 02200nam 2200445 450 001 9910467742903321 005 20200520144314.0 010 $a1-119-57915-5 010 $a1-119-57921-X 035 $a(CKB)4100000007447518 035 $a(MiAaPQ)EBC5630283 035 $a(CaSebORM)9781786303448 035 $a(Au-PeEL)EBL5630283 035 $a(OCoLC)1082251865 035 $a(EXLCZ)994100000007447518 100 $a20190204d2019 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aEmbarrassment of product choices 2 $etowards a society of well-being /$fMichel Millot 205 $a1st edition 210 1$aLondon, England ;$aHoboken, New Jersey :$cISTE :$cWiley,$d2019. 215 $a1 online resource (244 pages) 311 $a1-78630-344-2 330 $aProduct information is excessively commercial and technical. There is no single best product for all, and the price/quality ratio can be deceptive. Word of mouth is growing with opinions shared on the internet. This book calls for the reinvention of a new economy based on real requirements, not only for profit or ?technology? but for qualities of use and the environment. A product?s use is its purpose. An innovation must always be an improvement to qualities of use. The emergence of new technologies, such as connected objects and the autonomous car, form a new trap for innovation, and progress has been limited to the perfection of technique. Marketing must no longer confuse the consumer (the customer) and the user. Complete with methodology for the reader to follow, this book describes how the ecology of use can become the main wealth of an economy based on quality of life and well-being. 517 3 $aEmbarrassment of product choices two 606 $aConsumer behavior 608 $aElectronic books. 615 0$aConsumer behavior. 676 $a658.8342 700 $aMillot$b Michel$0866068 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910467742903321 996 $aEmbarrassment of product choices 2$91932914 997 $aUNINA