LEADER 03455nam 2200517 450 001 9910465784103321 005 20200520144314.0 010 $a1-63505-248-3 035 $a(CKB)3710000000841129 035 $a(EBL)4660603 035 $a(MiAaPQ)EBC4660603 035 $a(Au-PeEL)EBL4660603 035 $a(CaPaEBR)ebr11252777 035 $a(OCoLC)957700516 035 $a(EXLCZ)993710000000841129 100 $a20160914h20162016 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $2rdacontent 182 $2rdamedia 183 $2rdacarrier 200 10$aCrisis management $ethe art of success & failure : 30 case studies in business & politics /$fYunus D. Saleh 210 1$aMinneapolis, Minnesota :$cMill City Press,$d2016. 210 4$dİ2016 215 $a1 online resource (275 p.) 300 $aDescription based upon print version of record. 311 $a1-63505-150-9 320 $aIncludes bibliographical references. 327 $aCover Page; PREFACE; INTRODUCTION; PART ONE: Crisis Types, Symptoms, and Causes; Models and Theories Associated with Crisis Management; Crisis Management Planning; Leadership Under Stress; Case Study 1: JetBlue Valentine's Day Crisis (2007); Case Study 2: West Africa Ebola Outbreak (2014); Case Study 3: Maple Leaf Listeriosis (2008); The Art of Decision-Making; Case Study 4: Susan G. Komen for the Cure (2012); Case Study 5: Lego and Shell vs. Greenpeace; Preparation and Predictability; Case Study 6: Tesco; Case Study 7: How Sweden Survived the 2008 Financial Crisis 327 $aCase Study 8: How India Survived 2008Social Media and Crisis Communication; Case Study 9: The Costa Concordia Disaster (2012); Pressure Groups and Public Participation; Case Study 10: Pink Slime Crisis (2012); Do Ethics Matter?; Case Study 11: Egyptian Crisis (2013); Case Study 12: BP Oil Spill (2010); Organizational Culture as a Source of Crisis; Case Study 13: J.C. Penney Hiring an Outsider CEO (2012); Case Study 14: The BBC-Jimmy Savile Sexual Abuse Case (2012); Crisis as an Opportunity; Case Study 15: The Norway Terrorist Attacks (2011); Business Recovery and Continuity 327 $aCase Study 16: Germany Recovered from the 2008 Financial CrisisPART TWO: Miscellaneous Crisis Case Studies; Case Study 17: Refugees in the EU 2015 Crisis; Case Study 18: The Chinese Stock Market Crash (2015); Case Study 19: The Belgian Political Crisis (2007-2011); Case Study 20: Starbucks U.K. Tax (2012); Case Study 21: Sony Pictures Cyberattack (2014); Case Study 22: FIFA Corruption Crisis (2014); Case Study 23: Iraqi Failure in Crisis Management; Case Study 24: JPMorgan Chase Financial Crisis (2013); Case Study 25: Southwest Airlines (2013); Case Study 26: Asiana Airlines Crisis (2013) 327 $aCase Study 27: Tesla Motors Crisis (2013)Case Study 28: The Fall of Lehman Brothers; Case Study 29: Siemens China (2012); Case Study 30: Toyota Recall 2010; Conclusion: Lessons Learned from Crisis Management; REFERENCES 606 $aCrisis management$zUnited States 606 $aStrategic planning$xSocial aspects 608 $aElectronic books. 615 0$aCrisis management 615 0$aStrategic planning$xSocial aspects. 676 $a363.345 700 $aSaleh$b Yunus D.$0855978 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910465784103321 996 $aCrisis management$91911076 997 $aUNINA