LEADER 03171nam 22006974a 450 001 9910465176103321 005 20200520144314.0 010 $a1-280-42781-7 010 $a0-19-803817-8 010 $a9786610427819 010 $a1-60256-477-9 035 $a(CKB)2560000000293142 035 $a(EBL)3052024 035 $a(OCoLC)191038410 035 $a(SSID)ssj0000088081 035 $a(PQKBManifestationID)11121754 035 $a(PQKBTitleCode)TC0000088081 035 $a(PQKBWorkID)10070145 035 $a(PQKB)10455395 035 $a(StDuBDS)EDZ0000073483 035 $a(MiAaPQ)EBC3052024 035 $a(MiAaPQ)EBC272230 035 $a(Au-PeEL)EBL3052024 035 $a(CaPaEBR)ebr10103670 035 $a(CaONFJC)MIL42781 035 $a(Au-PeEL)EBL272230 035 $a(EXLCZ)992560000000293142 100 $a20040225d2004 uy 0 101 0 $aeng 135 $aurcn||||||||| 181 $ctxt 182 $cc 183 $acr 200 10$aLost knowledge$b[electronic resource] $econfronting the threat of an aging workforce /$fDavid W. DeLong 210 $aOxford ;$aNew York $cOxford University Press$d2004 215 $a1 online resource (269 p.) 300 $aDescription based upon print version of record. 311 $a0-19-517097-0 311 $a0-19-978971-1 320 $aIncludes bibliographical references (p. 227-242) and index. 327 $aContents; Introduction; Part I: The High Cost of Losing Intellectual Capital; 1 The Landscape of Lost Knowledge; 2 Diagnosing the Strategic Impacts of Lost Knowledge; 3 A Strategic Framework for Action; Part II: Evaluating Knowledge Retention Practices; 4 Developing an HR Infrastructure for Knowledge Retention; 5 Improving the Transfer of Explicit Knowledge; 6 Transferring Implicit and Tacit Knowledge; 7 Applying IT to Capture, Store, and Share Intellectual Capital; 8 After the Knowledge Is Gone; Part III: Implementing Retention Strategies 327 $a9 Stemming the Flow of Lost Knowledge: Stories of Early Adopters 10 Launching Knowledge Retention Initiatives: Principles for Action; 11 Overcoming Organizational Barriers to Knowledge Retention; 12 Creating the Future: Thinking Strategically about Knowledge Retention; Notes; Index; 330 8 $aAddressing one of the most vital management problems of the coming years, this book asks how organisations can transfer the stores of knowledge & experience from older workers to the next generation. As the workforce ages, so this dilemma is becoming more acute. 606 $aOrganizational learning 606 $aKnowledge management 606 $aOlder people$xEmployment$zUnited States 606 $aMiddle-aged persons$xEmployment$zUnited States 608 $aElectronic books. 615 0$aOrganizational learning. 615 0$aKnowledge management. 615 0$aOlder people$xEmployment 615 0$aMiddle-aged persons$xEmployment 676 $a658.3/01 700 $aDe Long$b David W$010855 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910465176103321 996 $aLost knowledge$92444082 997 $aUNINA