LEADER 03575nam 2200601 450 001 9910464630603321 005 20200903223051.0 010 $a1-61499-395-5 035 $a(CKB)3710000000149599 035 $a(EBL)1720840 035 $a(SSID)ssj0001340120 035 $a(PQKBManifestationID)11770014 035 $a(PQKBTitleCode)TC0001340120 035 $a(PQKBWorkID)11355773 035 $a(PQKB)10115605 035 $a(MiAaPQ)EBC1720840 035 $a(Au-PeEL)EBL1720840 035 $a(CaPaEBR)ebr10898083 035 $a(CaONFJC)MIL621554 035 $a(OCoLC)923708962 035 $a(EXLCZ)993710000000149599 100 $a20140808h20142014 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 00$aPostal services in the digital age /$fedited by Matthias Finger, Bernhard Bukovc and Muqbil Burhan 210 1$aAmsterdam, Netherlands ;$aFairfax, Virginia :$cIOS Press,$d2014. 210 4$dİ2014 215 $a1 online resource (200 p.) 225 1 $aGlobal E-Governance Series,$x1879-8381 ;$vVolume 6 300 $aIncludes indexes. 311 $a1-61499-394-7 327 $a""Title Page""; ""Editors and Contributors""; ""Foreword""; ""Preface""; ""Contents""; ""Introduction: Postal Services in the Digital Age""; ""Section I. The Digital Dimensions""; ""Character of Substitution and Its Significance for Letter Demand: The Finnish Case""; ""The Journey of Postal Operators into Digital Services Using the Concept of Business Models""; ""How to Become a Best-Run Postal Service Organization""; ""The Digital Postal Network at the Heart of Service Innovation""; ""Section II. The e-Commerce Challenge"" 327 $a""Postal Organisations in the Face of eCommerce: Part of the Steamroller or Part of the Road?""""Postal Service Innovation: New Value Propositions to Enable International e-Commerce""; ""The New and Shifting Paradigm, e-Commerce and Its Future Impact""; ""Section III. Partnering with Governments""; ""Swiss Post and Public Administration: From Physical to Digital""; ""Postal Operators as Viable e-Government Partners: A Case Study of Three Major Postal Operators""; ""Section IV. Thinking Ahead""; ""Evolved: The New Systems of the World"" 327 $a""Intellectual Property Rights and the Future of Universal Service Obligations in Communications""""Connectors and Solution Providers - Postal Services in the Digital Age""; ""Subject Index""; ""Author Index"" 330 $aIn recent years, the postal sector has undergone radical changes, which have primarily been driven by operational and technological developments. Not only has the advent of Information and Communication Technology (ICT) added competition to the market, but it has also provided ample opportunity for the broadening and improvement of services and product range.This book deals with the challenges faced by the postal sector in the digital age, and with the vast opportunities that technological advancements offer postal operators with regard to developing new business solutions and services tailore 410 0$aGlobal e-governance series ;$vVolume 6. 606 $aPostal service 608 $aElectronic books. 615 0$aPostal service. 676 $a383.021 702 $aFinger$b Matthias 702 $aBukovc$b Bernhard 702 $aBurhan$b Muqbil 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910464630603321 996 $aPostal services in the digital age$92296880 997 $aUNINA