LEADER 04646nam 2200601 450 001 9910464011803321 005 20200520144314.0 035 $a(CKB)2670000000609813 035 $a(EBL)2030623 035 $a(SSID)ssj0001535989 035 $a(PQKBManifestationID)11945722 035 $a(PQKBTitleCode)TC0001535989 035 $a(PQKBWorkID)11502461 035 $a(PQKB)11345953 035 $a(MiAaPQ)EBC2030623 035 $a(Au-PeEL)EBL2030623 035 $a(CaPaEBR)ebr11044632 035 $a(CaONFJC)MIL769480 035 $a(OCoLC)907941652 035 $a(EXLCZ)992670000000609813 100 $a20150428h20152015 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aCross cultural competence $ea field guide for developing global leaders and managers /$fby Simon L. Dolan, Kristine Marin Kawamura 210 1$aEngland :$cEmerald,$d2015. 210 4$dİ2015 215 $a1 online resource (365 p.) 300 $aDescription based upon print version of record. 311 $a1-78441-888-9 311 $a1-78441-887-0 320 $aIncludes bibliographical references and indexes. 327 $aFront Cover; Cross Cultural Competence; Copyright Page; Contents; About the Authors; Preface: Why a Field Guide and Training Manual?; 1 Introduction to Cross Cultural Competence; The Increasing Demand for Cross Cultural Competence; The Solution: Cross Cultural Competence; The Knowledge Base; A Building-Block Approach; The Journey Ahead; Let's Begin; 2 Preparing for the Cross Cultural Competence Journey; Introduction; Setting the Mood; Invoking Cultural Awareness; Creating the Learning Environment; Building Trust; Suggestions for Facilitating; Suggested Program-Level Learning Objectives 327 $aKnowing Thyself: Cultivating Cultural AwarenessDistribute: Cross Cultural Competence Self-Inventory (20 minutes); Distribute: Goal Sheet and Actions Plans (10 minutes); Conclusion; 3 Laying the Foundation for Developing Cross Cultural Competence; Introduction; Overview of the Program and Introductions; Setting the Mood with Music; Session: Workshop Kickoff (60-90 minutes, Depending on Number of Participants); Welcome the Participants; Drivers, Risks, and Benefits of Cultural Difference in Organizations; The Cultural Continuum and the Cross Cultural Competence Journey; Agenda and Schedule 327 $aProgram Learning ObjectivesParticipant Introductions; Icebreakers: Video Experience and Music Reflection (40-60 minutes); Diversity in the Organization; Diversity and Prejudice; Our Cross Cultural Competence Model; Cultural Awareness; Cross Cultural Skills; Cultural Values; Cultural Practices; Gaining Commitment; Facilitating Self-inventory and Goal Setting (30 minutes); Conclusion; 4 Why Organizations Need and Should Value Cross Cultural Competence; Introduction; Culture Clash; Why We Need Cultural Competence; The Business Case for Cross Cultural Competence 327 $aSpecific Benefits of Cross Cultural CompetenceConclusion; 5 Developing Cultural Awareness; Introduction; What Is Culture?; Definition of Culture; Proverbs: The Eternity of Cultural Awareness; Culture Shock; The Cultural Genogram; Conclusion; 6 Enhancing Cross Cultural Skills and Understanding; Introduction; Opening Exercise; Experiencing Cultural Similarities; Experiencing Cultural Differences.; Hofstede's Dimensions of National Culture.; Developing Proficient Cross Cultural Communication; The Language of Context; The Language of Time; The Language of Space; The Language of Things 327 $aThe Language of AgreementsThe Language of Friendship; Principles of Effective Communication across Cultures; A Close Encounter of the Cultural Kind; Developing Cross Cultural Decision-Making Skills; Developing Additional Cross Cultural Skills and Habits; Flexibility; Acceptance of Ambiguity; Openness; Acceptance of Differences; Cultural Self-Confidence; Security in One's Own Culture; Humility; Suspension of Judgment; Desire to Learn from Others; Interest in People; Empathy; Care; Communication Skills; A Spirit of Adventure; Curiosity; Creativity; Emotional Intelligence 327 $aCultural Intelligence 606 $aPersonnel management 608 $aElectronic books. 615 0$aPersonnel management. 676 $a658.3 700 $aDolan$b Simon L$g(Simon Landau),$f1947-$0971367 702 $aKawamura$b Kristine Marin 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910464011803321 996 $aCross cultural competence$92208175 997 $aUNINA