LEADER 05962nam 2200781 450 001 9910463691803321 005 20200520144314.0 010 $a90-272-6909-2 035 $a(CKB)2670000000601746 035 $a(EBL)1987945 035 $a(SSID)ssj0001438604 035 $a(PQKBManifestationID)12623857 035 $a(PQKBTitleCode)TC0001438604 035 $a(PQKBWorkID)11378425 035 $a(PQKB)11012428 035 $a(PQKBManifestationID)16036753 035 $a(PQKB)22694017 035 $a(MiAaPQ)EBC1987945 035 $a(DLC) 2014042993 035 $a(Au-PeEL)EBL1987945 035 $a(CaPaEBR)ebr11041578 035 $a(CaONFJC)MIL751369 035 $a(OCoLC)894149570 035 $a(EXLCZ)992670000000601746 100 $a20150416h20152015 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 00$aProducing and managing restricted activities $eavoidance and withholding in institutional interaction /$fedited by Fabienne H. G. Chevalier, University of Nottingham ; John Moore, Olivet College 210 1$aAmsterdam, The Netherlands ;$aPhiladelphia, Pennsylvania :$cJohn Benjamins Publishing Company,$d2015. 210 4$d©2015 215 $a1 online resource (388 p.) 225 1 $aPragmatics & Beyond New Series,$x0922-842X ;$vVolume 255 300 $aDescription based upon print version of record. 311 $a90-272-5660-8 311 $a1-336-20083-9 320 $aIncludes bibliographical references and indexes. 327 $aProducing and Managing Restricted Activities; Editorial page; Title page; LCC data; Table of contents; Producing and managing restricted activities: An introduction to avoidance and withholding in instit; 1. Overview; 2. Methodological and theoretical background; 3. Prior work on avoidance; 4. Terminological issues in the CA literature; 5. Situating the collection; References; Assessments, interrogatives, and semi-scripted talk in managing a restriction on advising; 1. Introduction; 2. The management of advice in institutional interactions; 3. Interrogatives in institutional interactions 327 $a4. Assessments as advice5. About the data; 6. Analysis; 7. Discussion; 8. Conclusion; Acknowledgements; References; Avoiding giving advice in telephone counselling for children and young people: Empowerment as practi; 1. Introduction; 2. Problem presentation and the relevance of help; 3. Minimising normativity and asymmetry in proposing solutions; 4. Focusing on the 'teller and her experiences' in managing advice and advice resistance; 5. Pursuing client engagement; 6. Inviting (re-)assessment; 7. Attributing ownership of ideas to the client 327 $a8. Avoiding giving advice: Empowerment as practical actionAcknowledgements; References; Withholding explicit assessments in tourist-office talk; 1. Introduction; 2. Data; 3. Previous work on assessments; 4. Withholding explicit assessments in tourist-office talk; 5. Discussion; References; "But whose side are you on?" Doing being independent in telephone-mediated dispute resolution; 1. Introduction; 2. Affiliation, troubles talk and complaints; 3. Independence and institutional talk-in-interaction; 4. The institutional context of the present study 327 $a5. Independent dispute resolution in practice6. Responding to the initial formulation of trouble; 7. Explanation of the service as independent; 8. Launching institutionally relevant actions; 9. Acknowledging emotional displays; 10. Affiliation prior to call closing; 11. Discussion; References; "Don't tell him just help him": Restricted interactional activity during a classroom writing lesson; 1. Introduction; 2. The data; 3. Analysis; 4. Discussion; 5. Conclusion; References; "I'll suggest that to your doctor": Managing interactional restrictions to treatment provision in se; 1. Introduction 327 $a2. Treatment discussions in healthcare encounters3. Analysis; 4. Discussion: Managing restricted interactional practices in the obesity clinic; Acknowledgements; References; Linguistic and interactional restrictions in an outpatient clinic: The challenge of delivering the d; 1. Introduction; 2. The data; 3. Conclusions; References; Responses to indirect complaints as restricted activities in Therapeutic Community meetings; 1. Introduction; 2. Data; 3. Ignoring a resident's turn carrying a complaint; 4. Avoiding attending the complaint-components of a resident's turn; 5. Summary and comment 327 $a6. Disaffiliating with a resident's complaint 330 $aPrevious studies of clinical settings show that patients exhibit an orientation towards an institutional restriction against them proposing treatment solutions for their medical condition. In this paper we demonstrate how that restriction is relaxed in a particular clinical setting, that of audiology. Focusing on video-recorded interactions in a Danish audiology clinic, we show how patients freely offer suggestions for their own treatment, even in cases where a treatment solution has already been provided by the audiologist. We further illustrate how audiologists respond to patients' treatment 410 0$aPragmatics & beyond new series ;$vVolume 255. 606 $aSublanguage 606 $aConversation analysis 606 $aVerbal behavior 606 $aCommunication in human services 606 $aCommunication in medicine 608 $aElectronic books. 615 0$aSublanguage. 615 0$aConversation analysis. 615 0$aVerbal behavior. 615 0$aCommunication in human services. 615 0$aCommunication in medicine. 676 $a302.3/5 702 $aChevalier$b Fabienne H. 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