LEADER 02466nam 2200613 a 450 001 9910463212703321 005 20200520144314.0 010 $a1-4462-2205-5 010 $a1-4462-6465-3 035 $a(CKB)2670000000339092 035 $a(EBL)1474807 035 $a(SSID)ssj0000675488 035 $a(PQKBManifestationID)12236623 035 $a(PQKBTitleCode)TC0000675488 035 $a(PQKBWorkID)10671725 035 $a(PQKB)10762430 035 $a(MiAaPQ)EBC1474807 035 $a(OCoLC)873808411 035 $a(StDuBDS)EDZ0000063824 035 $a(Au-PeEL)EBL1474807 035 $a(CaPaEBR)ebr10682722 035 $a(CaONFJC)MIL581855 035 $a(OCoLC)874101789 035 $a(EXLCZ)992670000000339092 100 $a20120326d1997 fy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aCounselling by telephone$b[electronic resource] /$fMaxine Rosenfield 210 $aLondon $cSAGE$dc1997 215 $a1 online resource (157 p.) 225 1 $aProfessional skills for counsellors 300 $aDescription based upon print version of record. 311 $a0-8039-7998-3 311 $a0-8039-7999-1 320 $aIncludes bibliographical references (p. 134-136) and index. 327 $aCover; Contents; Foreword; Acknowledgements; Introduction; Chapter 1 - What is Counselling by Telephone?; Chapter 2 - Skills and Attitudes Needed when Counselling by Telephone; Chapter 3 - Training, Supervision and Quality Control; Chapter 4 - Theoretical Orientations; Chapter 5 - The Counsellor-Client Relationship; Chapter 6 - Telephone Group Work; Chapter 7 - Technology and Counselling by Telephone; Chapter 8 - Counselling by Other Media; Appendix of Addresses; References; Index 330 8 $aIn 'Counselling by Telephone', Maxine Rosenfield explores the essential skills needed to carry out effective telephone counselling, which are necessarily distinct from those involved in face-to-face counselling. 410 0$aProfessional skills for counsellors. 606 $aCounseling 606 $aHotlines (Counseling) 608 $aElectronic books. 615 0$aCounseling. 615 0$aHotlines (Counseling) 676 $a362.2/0425 700 $aRosenfield$b Maxine$0989546 801 0$bStDuBDS 801 1$bStDuBDS 906 $aBOOK 912 $a9910463212703321 996 $aCounselling by telephone$92455554 997 $aUNINA