LEADER 03644nam 2200637 a 450 001 9910462902903321 005 20200520144314.0 010 $a0-8047-8540-6 024 7 $a10.1515/9780804785402 035 $a(CKB)2670000000340187 035 $a(EBL)1157360 035 $a(OCoLC)831115472 035 $a(SSID)ssj0000834823 035 $a(PQKBManifestationID)12315023 035 $a(PQKBTitleCode)TC0000834823 035 $a(PQKBWorkID)10982052 035 $a(PQKB)11749279 035 $a(MiAaPQ)EBC1157360 035 $a(DE-B1597)564327 035 $a(DE-B1597)9780804785402 035 $a(Au-PeEL)EBL1157360 035 $a(CaPaEBR)ebr10676841 035 $a(OCoLC)1178769052 035 $a(EXLCZ)992670000000340187 100 $a20121120d2013 uy 0 101 0 $aeng 135 $aurcn#---m|||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aAdaptive action$b[electronic resource] $eleveraging uncertainty in your organization /$fGlenda H. Eoyang and Royce J. Holladay 210 $aStanford, Calif. $cStanford Business Books$dc2013 215 $a1 online resource (187 pages) 300 $aBibliographic Level Mode of Issuance: Monograph 311 $a0-8047-8196-6 311 $a0-8047-8711-5 320 $aIncludes bibliographical references and index. 327 $aPart I. What causes uncertainty? What can you do about it? -- Why so uncertain? -- What can you do? -- What? -- So what? -- Now what? -- Now what? again -- Part II. So what does adaptive action look like on the ground? -- Adaptive action in action -- Capacity building -- Leading change -- Working as a social act -- Part III. Now what will you do? -- Gaps revisited -- Lessons for what? -- Lessons for so what? -- Lessons for now what? -- Adaptive innovation. 330 $aRooted in the study of chaos and complexity, Adaptive Action introduces a simple, common sense process that will guide you and your organization into reflective action. This elegant method prompts readers to engage with three deceptively simple questions: What? So what? Now what? The first leads to careful observation. The second invites you to thoughtfully consider options and implications. The third ignites effective action. Together, these questions and the tools that support them produce a dynamic and creative dance with uncertainty. The road-tested steps of adaptive action can be used to devise solutions and improve performance across multiple challenges, and they have proven to be scalable from individuals to work groups, from organizations to communities. In addition to laying out the adaptive action framework and clear protocols to support it, Glenda H. Eoyang and Royce J. Holladay introduce best practices from exemplary professionals who have used adaptive action to meet personal, professional, and political challenges in leadership, consulting, Alzheimer's treatment, evaluation, education reform, political advocacy, and cultural engagement?readying readers to employ this new toolkit to meet their own goals with a sense of ingenuity and flexibility. 606 $aManagement 606 $aAdaptability (Psychology) 606 $aUncertainty 608 $aElectronic books. 615 0$aManagement. 615 0$aAdaptability (Psychology) 615 0$aUncertainty. 676 $a658.4001/9 700 $aEoyang$b Glenda H$01026370 701 $aHolladay$b Royce J$01026371 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910462902903321 996 $aAdaptive action$92441242 997 $aUNINA