LEADER 02526nam 2200553Ia 450 001 9910462096103321 005 20200520144314.0 010 $a1-283-59266-5 010 $a9786613905116 010 $a1-118-22857-X 035 $a(DLC) 2012021212 035 $a(MiAaPQ)EBC918166 035 $a(CaSebORM)9781118233306 035 $a(Au-PeEL)EBL918166 035 $a(CaPaEBR)ebr10595358 035 $a(CaONFJC)MIL390511 035 $a(OCoLC)811488727 035 $a(EXLCZ)992670000000239415 100 $a20120516d2012 uy 0 101 0 $aeng 135 $aur||||||||||| 181 $2rdacontent 182 $2rdamedia 183 $2rdacarrier 200 14$aThe secrets of facilitation$b[electronic resource] $ethe SMART guide to getting results with groups /$fby Michael Wilkinson 205 $aNew and rev. 210 $aSan Francisco $cJossey-Bass$d2012 215 $a1 online resource 225 0 $aThe Jossey-Bass Business & Management Series 300 $a"New and revised." 311 $a1-118-23330-1 311 $a1-118-20613-4 320 $aIncludes bibliographical references and index. 330 $a"This thoroughly revised and updated edition of The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. This new edition includes new chapters that highlight such timely topics as: facilitating virtual meetings; facilitating very large groups; facilitating conferences; and building an internal facilitator capability. The book also offers new cross-cultural examples, and an ancillary website with forms, checklists and a sample facilitator guide"--$cProvided by publisher. 606 $aGroup facilitation$vHandbooks, manuals, etc 606 $aBusiness meetings$vHandbooks, manuals, etc 608 $aElectronic books. 615 0$aGroup facilitation 615 0$aBusiness meetings 676 $a658.4/56 686 $aBUS019000$2bisacsh 700 $aWilkinson$b Michael$f1957-$0882117 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910462096103321 996 $aThe secrets of facilitation$91970354 997 $aUNINA