LEADER 03397oam 2200637I 450 001 9910461857903321 005 20200520144314.0 010 $a1-136-44547-1 010 $a0-203-12453-7 024 7 $a10.4324/9780203124536 035 $a(CKB)2670000000174892 035 $a(EBL)957110 035 $a(OCoLC)798532727 035 $a(SSID)ssj0000702735 035 $a(PQKBManifestationID)11397469 035 $a(PQKBTitleCode)TC0000702735 035 $a(PQKBWorkID)10679980 035 $a(PQKB)10822741 035 $a(MiAaPQ)EBC957110 035 $a(Au-PeEL)EBL957110 035 $a(CaPaEBR)ebr10551365 035 $a(CaONFJC)MIL761314 035 $a(OCoLC)794489547 035 $a(EXLCZ)992670000000174892 100 $a20180706d2012 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 14$aThe alignment factor $eleveraging the power of total stakeholder support /$fees B.M. van Riel 210 1$aLondon :$cRoutledge,$d2012. 215 $a1 online resource (257 p.) 300 $aDescription based upon print version of record. 311 $a0-415-69074-9 311 $a0-415-69075-7 320 $aIncludes bibliographical references and index. 327 $a""Cover ""; ""The alignment factor ""; ""Copyright""; ""Contents""; ""Illustrations""; ""Foreword""; ""Preface""; ""1. Aligning stakeholders through corporate communication ""; ""Part I: Building internal alignment ""; ""2. Gathering intelligence inside the organization ""; ""3. Developing a road map for internal alignment ""; ""4. Creating internal alignment with effective internal communication ""; ""Part II. Building external alignment ""; ""5. Gathering intelligence aimed at creating external alignment ""; ""6. A road map aimed at creating external alignment "" 327 $a"" 7. Benefiting from corporate communication support in creating external alignment """"Part III: Key performance indicators in establishing alignment with corporate communication ""; ""8. Measuring the success of alignment efforts ""; ""Part IV: Epilogue ""; ""9. Alignment: building and maintaining total stakeholder support ""; ""Bibliography""; ""Index "" 330 $aThe importance of creating a favourable impression is hard to overstate in all walks of life - in business it's vital to achieve strategic goals. Customers, journalists, bloggers, investors, governments and other groups are all important stakeholders in an organizations performance and in persuasively communicating a company's ethical and socially responsible behaviour, these groups can be kept onside.Supported throughout by lively examples, this book contains guidance for implementing strategies that engage stakeholders - highlighting those organizations which employ communication professiona 606 $aBusiness communication 606 $aCorporations$xCommunication systems 606 $aCorporations$xPublic relations 608 $aElectronic books. 615 0$aBusiness communication. 615 0$aCorporations$xCommunication systems. 615 0$aCorporations$xPublic relations. 676 $a658.4/5 700 $aRiel$b C. B. M. van.$0510258 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910461857903321 996 $aThe alignment factor$92003268 997 $aUNINA