LEADER 03966nam 2200673 a 450 001 9910461774603321 005 20200520144314.0 010 $a1-118-23700-5 010 $a1-280-79282-5 010 $a9786613703217 010 $a1-118-22371-3 035 $a(CKB)2670000000209328 035 $a(EBL)875811 035 $a(OCoLC)797919737 035 $a(SSID)ssj0000677585 035 $a(PQKBManifestationID)11365489 035 $a(PQKBTitleCode)TC0000677585 035 $a(PQKBWorkID)10696795 035 $a(PQKB)10759378 035 $a(MiAaPQ)EBC875811 035 $a(DLC) 2012020540 035 $a(Au-PeEL)EBL875811 035 $a(CaPaEBR)ebr10575695 035 $a(CaONFJC)MIL370321 035 $a(EXLCZ)992670000000209328 100 $a20120515d2012 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 00$aForces of change$b[electronic resource] $enew strategies for the evolving health care marketplace /$fDavid A. Shore, editor 205 $a1st ed. 210 $aSan Francisco $cJossey-Bass$dc2012 215 $a1 online resource (284 p.) 225 0 $aJ-b public health/health services text ;$v62 300 $aDescription based upon print version of record. 311 $a1-118-09913-3 320 $aIncludes bibliographical references and index. 327 $aMachine generated contents note: Editor's PrefaceDavid A. Shore, Harvard School of Public HealthAcknowledgmentsThe EditorThe ContributorsPART I: Can We Get Better?1. Framing the Forces of Change (David A. Shore)2. The Market Dynamics of Health Care (Eric D. Kupferberg, Northeastern University, Harvard School of Public Health)3. Transformational Leadership: The Key to Success (Michael J. Dowling, North Shore-LIJ Health System, Harvard School of Public Health)PART II: The Elements of Change4. Employee Engagement and the Transformation of the Health Care Industry (Max Caldwell and Towers Watson)5. Patient Safety in the Era of Health Care Reform (Lucian Leape, Harvard School of Public Health)6. Health Care Reform and Technological InnovationDavid Shoultz, Philips Healthcare7. Health Care IT: A Critical Enabler for Health Care Transformation (John P. Glaser, Siemens Healthcare)8. Health Care IT: A Reality Check (Ashish K. Jha, Harvard School of Public Health)9. A Systematic Solution: Integrated Health Care Management (Jeff Margolis, The TriZetto Group)PART III: Reshaping the Organization10. Stakeholder Interactions: Can We Transform Bad Behavior? (Eric D. Kupferberg)11. The Trust Prescription: How Health Care Organizations Can Win the Confidence and Compliance of Their Key Stakeholders (David A. Shore)12. A Winning Brand: Leveraging the Power of Intangible Assets (David A. Shore)13. Implementing Health Care Change through Projects (David A. Shore)EndnotesIndex. 330 $a"This groundbreaking book is based on an innovative model developed by David Shore that serves as the foundation for his Forces of Change program. Forces of Change offers an invaluable guide and sourcebook for the latest thinking on how organizations and their leaders can navigate an ever-changing health care marketplace. The book's emphasis on creating competitive advantage and developing implementation strategies could scarcely be more timely or more in demand"--$cProvided by publisher. 410 0$aJossey-Bass Public Health 606 $aHealth care reform$zUnited States 606 $aMedical policy$zUnited States 606 $aMedical economics$zUnited States 608 $aElectronic books. 615 0$aHealth care reform 615 0$aMedical policy 615 0$aMedical economics 676 $a362.10973 686 $aMED078000$2bisacsh 701 $aShore$b David A$0863218 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910461774603321 996 $aForces of change$92064854 997 $aUNINA