LEADER 02783nam 2200649Ia 450 001 9910461275103321 005 20200520144314.0 010 $a1-280-56938-7 010 $a9786613598981 010 $a0-313-39596-9 035 $a(CKB)2670000000160721 035 $a(EBL)871431 035 $a(OCoLC)780442539 035 $a(SSID)ssj0000623148 035 $a(PQKBManifestationID)12251280 035 $a(PQKBTitleCode)TC0000623148 035 $a(PQKBWorkID)10647272 035 $a(PQKB)11150022 035 $a(MiAaPQ)EBC871431 035 $a(Au-PeEL)EBL871431 035 $a(CaPaEBR)ebr10545296 035 $a(CaONFJC)MIL359898 035 $a(EXLCZ)992670000000160721 100 $a20110923d2012 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aMisLeading indicators$b[electronic resource] $ehow to reliably measure your business /$fPhilip Green and George Gabor 210 $aSanta Barbara, Calif. $cPraeger$dc2012 215 $a1 online resource (300 p.) 300 $aDescription based upon print version of record. 311 $a0-313-39595-0 320 $aIncludes bibliographical references and index. 327 $aCover; Title; Copyright; Contents; Preface; Acknowledgments; One: What Indicators Indicate; Two: Counting, Recounting, and Miscounting; Three: Measuring Accurately with Instruments; Four: Rating, Scoring, and Ranking Reliably; Five: How People React to Measurements; Six: Why Performance Dashboards Mislead; Seven: Focusing Employees with Measurements; Eight: Going Against the Flow: Navigating Changing Data Streams; Nine: How Averages Distort Indicators; Ten: Opposing Views: Are You Being Misled?; Eleven: Misleading Ourselves with Measurements of Risk; Notes; Bibliography; Index; A; B; C; D; E 327 $aFG; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Y; Z 330 $a This book reveals the hidden and potentially misleading nature of measurements, empowering readers to avoid making critical business decisions that are harmful, unreasonable, unwarranted, or plain wrong. 606 $aManagement$xStatistical methods 606 $aEconomic indicators 606 $aWork measurement 606 $aPerformance$xStatistical methods 608 $aElectronic books. 615 0$aManagement$xStatistical methods. 615 0$aEconomic indicators. 615 0$aWork measurement. 615 0$aPerformance$xStatistical methods. 676 $a658.0072/7 700 $aGreen$b Philip$f1959-$0910828 701 $aGabor$b George$0910829 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910461275103321 996 $aMisLeading indicators$92038638 997 $aUNINA