LEADER 02844nam 2200577 450 001 9910461010903321 005 20200909225244.0 010 $a1-78560-025-7 035 $a(CKB)3710000000401375 035 $a(EBL)2030575 035 $a(SSID)ssj0001550369 035 $a(PQKBManifestationID)16166000 035 $a(PQKBTitleCode)TC0001550369 035 $a(PQKBWorkID)14810784 035 $a(PQKB)10656201 035 $a(MiAaPQ)EBC2030575 035 $a(Au-PeEL)EBL2030575 035 $a(CaPaEBR)ebr11043396 035 $a(OCoLC)908074878 035 $a(EXLCZ)993710000000401375 100 $a20150420h20152015 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 00$aBenchmarking and best practices in industrial service business /$fguest editors, Marko Kohtama?ki and Petri Helo 210 1$a[Bradford, England] :$cEmerald,$d2015. 210 4$dİ2015 215 $a1 online resource (167 p.) 225 0 $aBenchmarking : An International Journal,$x1463-5771 ;$vVolume 22, Number 2 300 $aDescription based upon print version of record. 311 $a1-78560-024-9 320 $aIncludes bibliographical references. 327 $aCover; Editorial advisory board; Industrial services - the solution provider's stairway to heaven or highway to hell?; Strategic roles of service sites: application of Ferdows's model; A decision support system to evaluate the business impacts of machine-to-machine system; Meteorological information service support system in wind park application; Service productivity in different industries - an empirical investigation; Assessing value co-creation and value capture potential in services:a management frame work 327 $aApplications of benchmarking and classification framework for supplier risk managementEmpirical study of measuring supply chain performance; An innovative framework for performance analysis of members of supply chains 330 $aThis ebook includes eight papers demonstrating different aspects of how businesses are transforming toward offering services and product service combinations. The first four chapters are related to service value creation, maintenance and the use of technology in industrial services. The final four chapters focus on supply chain issues. 410 0$aBenchmarking: An International Journal: Volume 22, Issue 2 606 $aBenchmarking (Management) 608 $aElectronic books. 615 0$aBenchmarking (Management) 676 $a658.4013 702 $aKohtama?ki$b Marko 702 $aHelo$b Petri 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910461010903321 996 $aBenchmarking and best practices in industrial service business$92261902 997 $aUNINA