LEADER 04918nam 2200625 450 001 9910460917803321 005 20200917021826.0 010 $a1-78441-763-7 035 $a(CKB)3710000000491694 035 $a(EBL)4339861 035 $a(MiAaPQ)EBC4339861 035 $a(Au-PeEL)EBL4339861 035 $a(CaPaEBR)ebr11146834 035 $a(CaONFJC)MIL841271 035 $a(OCoLC)927411067 035 $a(EXLCZ)993710000000491694 100 $a20160209h20152015 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $2rdacontent 182 $2rdamedia 183 $2rdacarrier 200 00$aSustaining competitive advantage via business intelligence, knowledge management, and system dynamics /$fedited by Mohammed Quaddus, Arch G. Woodside 205 $aFirst edition. 210 1$aBingley, England :$cEmerald,$d2015. 210 4$dİ2015 215 $a1 online resource (466 p.) 225 1 $aAdvances in Business Marketing and Purchasing,$x1069-0964 ;$vVolume 22A 300 $aDescription based upon print version of record. 311 $a1-78441-764-5 320 $aIncludes bibliographical references at the end of each chapters. 327 $aCover; Title; Copyright; Contents; List of Contributors; Introduction; Business Intelligence for Sustainable Competitive Advantage; Abstract; 1. Introduction; 1.1. Overview; 1.2. Problem Statement and Research Questions; 1.3. Research Objectives; 1.4. Significance of Research; 1.5. Scope of Research; 1.6. Definition of Terms; 1.7. Structure of the Chapter; 1.8. Summary; 2. Research Foundation: Review of Literature; 2.1. Introduction; 2.2. Business Intelligence; 2.2.1. Definition of Business Intelligence; 2.2.2. Classification of Business Intelligence; 2.2.3. The Intelligence Process 327 $a2.2.4. Business Intelligence Framework 2.3. Business Intelligence Deployment; 2.3.1. Successful BI Deployment; 2.3.2. User Satisfaction as a Measurement of BI Success; 2.4. Antecedents of Successful BI Deployments; 2.4.1. Firm's Internal Resources; 2.4.2. Perceived Characteristics of the Innovation; 2.5. Other Factors Related to BI Success; 2.5.1. Organizational Culture; 2.5.2. Utilization of BI Tools; 2.5.3. Business Strategy; 2.6. BI-Based Knowledge and Sustainable Competitive Advantage; 2.6.1. Sustainable Competitive Advantage and Corporate Social Responsibility 327 $a2.7. Review of Underlying Theories 2.7.1. Resource-Based Theory (RBT); 2.8. The Malaysian Telecommunications Industry; 2.8.1. Competition within Telecommunications Industry in Malaysia; 2.8.2. Telecommunications Players; 2.9. Telecommunications Industry and Sustainable Competitive Advantage; 2.9.1. Telecommunications Industry and Business Intelligence; 2.10. Summary; 3. Conceptual Framework and Preliminary Research Model; 3.1. Introduction; 3.2. Conceptual Framework; 3.3. The Preliminary Research Model; 3.4. Summary; 4. Research Method and Design; 4.1. Introduction; 4.2. Research Paradigm 327 $a4.3. Research Method 4.3.1. The Research Process; 4.4. Qualitative Field Study Method; 4.4.1. Sample Selection; 4.4.2. Data Collection; 4.4.3. Analyses of Qualitative Data; 4.5. Quantitative Study Method; 4.5.1. Developing the Questionnaire; 4.5.2. Pre-test the Questionnaire; 4.5.3. Sample Selection; 4.5.4. Quantitative Data Collection; 4.5.5. Response Rate and Data Examination; 4.5.6. Quantitative Data Analysis; 4.5.7. Partial Least Squares (PLS) Procedures; 4.6. Summary; 5. The Field Study and Modified Research Model; 5.1. Introduction; 5.2. The Operation of the Field Study 327 $a5.2.1. Interview Sample Demographics 5.2.2. Data Collection; 5.3. Data Analysis via Content Analysis Approach; 5.4. Results and Interpretations; 5.4.1. Factors and Variables; 5.4.2. Perceived Relationships between Factors; 5.4.3. The Construction of BI for Sustainable Competitive Advantage Model; 5.5. The Final Combined BI Model; 5.6. Summary; 6. Hypotheses and Questionnaire Construction; 6.1. Introduction; 6.2. Construction of Hypotheses; 6.2.1. Hypotheses Relating to Firms Internal Resources; 6.2.2. Hypotheses Relating to Successful BI Deployment 327 $a6.2.3. Moderating Influence of Organizational Culture, BI Tools and Business Strategy 410 0$aAdvances in business marketing & purchasing ;$vVolume 22A. 606 $aBusiness intelligence 606 $aKnowledge management 606 $aCompetition 608 $aElectronic books. 615 0$aBusiness intelligence. 615 0$aKnowledge management. 615 0$aCompetition. 676 $a658.472 702 $aQuaddus$b M. A. 702 $aWoodside$b Arch G. 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910460917803321 996 $aSustaining competitive advantage via business intelligence, knowledge management, and system dynamics$91979489 997 $aUNINA