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100   $a20151210h20152015  uy             0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 00$aRisk and crisis communication $enavigating the tensions between organizations and the public /$fedited by Robert S. Littlefield and Timothy L. Sellnow
210  1$aLanham, Maryland :$cLexington Books,$d2015.
210  4$dİ2015
215   $a1 online resource (161 pages)
300   $aDescription based upon print version of record.
311   $a1-4985-1791-9 
311   $a1-4985-1789-7 
320   $aIncludes bibliographical references at the end of each chapters and index.
330   $aThis book applies relational dialects to risk and crisis communication in order to explain how agencies and organizations navigate tensions with stakeholders and the public during high-stress situations. Littlefield and Sellnow's novel use of this interpersonal theory, which conceptually describes how couples negotiate tensions as they maintain their relationship, is exemplified through seven case studies that each focus on one common tension.
606   $aCrisis management
606   $aPublic relations$xManagement
606   $aCommunication
608   $aElectronic books.
615  0$aCrisis management.
615  0$aPublic relations$xManagement.
615  0$aCommunication.
676   $a658.4/056
702   $aLittlefield$b Robert S.$f1952-
702   $aSellnow$b Timothy L$g(Timothy Lester),$f1960-
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910460820603321
996   $aRisk and crisis communication$92118375
997   $aUNINA