LEADER 02915nam 2200625 a 450 001 9910460260303321 005 20210114013529.0 010 $a0-472-09832-2 010 $a1-282-69758-7 010 $a9786612697586 010 $a0-472-02387-X 024 7 $a10.3998/mpub.11924 035 $a(CKB)2670000000040795 035 $a(EBL)3414904 035 $a(SSID)ssj0000414936 035 $a(PQKBManifestationID)11299007 035 $a(PQKBTitleCode)TC0000414936 035 $a(PQKBWorkID)10396867 035 $a(PQKB)11541378 035 $a(MiU)10.3998/mpub.11924 035 $a(MiAaPQ)EBC3414904 035 $a(EXLCZ)992670000000040795 100 $a20021226d2003 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aCops, teachers, counselors $estories from the front lines of public service /$fSteven Maynard-Moody and Michael Musheno 210 1$aAnn Arbor :$cUniversity of Michigan Press,$dc2003. 215 $a1 online resource (236 p.) 300 $aDescription based upon print version of record. 311 $a0-472-06832-6 320 $aIncludes bibliographical references (p. 205-213) and index. 327 $a""Contents""; ""List of Stories""; ""Acknowledgments""; ""Part 1. Two Narratives of Street-Level Work""; ""1. Dealing with Faces""; ""2. State Agents, Citizen Agents""; ""3. Story Worlds, Narratives, and Research""; ""4. Physical and Emotional Spaces""; ""Part II. Enacting Identities in the Workplace and on the Streets""; ""5. Workers Unite: Occupational Identities and Peer Relations""; ""6. Organizational and Social Divisions among Street-Level Workers""; ""7. Putting a Fix on People: Identity, Conduct, and Street-Level Work"" 327 $a""Part III. Normative Decision Making: Moralities over Legalities""""8. Who are the Worthy? ""; ""9. Responding to the Worthy""; ""10. Street-Level Worker Knows Best""; ""11. Getting the Bad Guys""; ""12. Streetwise Workers and the Power of Storytelling""; ""Appendix A. Methodology""; ""Appendix B. Entry Interview""; ""Appendix C. Questionnaire and Exit Interview""; ""Appendix D. Story Cover Page""; ""Appendix E. Story Codes""; ""Notes""; ""References""; ""Index"" 606 $aHuman services personnel$zUnited States 606 $aSocial workers$zUnited States 606 $aPolice$zUnited States 606 $aTeachers$zUnited States 608 $aElectronic books. 615 0$aHuman services personnel 615 0$aSocial workers 615 0$aPolice 615 0$aTeachers 676 $a361 700 $aMaynard-Moody$b Steven Williams$0974532 701 $aMusheno$b Michael Craig$0974533 712 02$aMichigan Publishing (University of Michigan) 801 0$bMiU 801 1$bMiU 906 $aBOOK 912 $a9910460260303321 996 $aCops, teachers, counselors$92218859 997 $aUNINA