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010   $a1-282-55140-X
010   $a9786612551406
010   $a0-470-46458-5
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100   $a20090107d2009      uy             0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aToxic workplace!$b[electronic resource] $emanaging toxic personalities and their systems of power /$fMitchell E. Kusy and Elizabeth L. Holloway
205   $a1st ed.
210   $aSan Francisco $cJossey-Bass$dc2009
215   $a1 online resource (254 p.)
300   $aDescription based upon print version of record.
311   $a0-470-42484-2 
320   $aIncludes bibliographical references and index.
327   $aToxic Workplace!: Managing Toxic Personalities and Their Systems of Power; Contents; Part One: Understanding Toxic People and Toxic Environments; Chapter 1: THE HUMAN AND FINANCIAL COSTS OF WORKING WITH TOXIC PEOPLE; Chapter 2: RECOGNIZING THE TOXIC PERSONALITY; Chapter 3: LEADER REACTIONS AND STRATEGIES THAT TYPICALLY DON'T WORK; Chapter 4: ORGANIZATIONAL CULTURE; Part Two: The Toxic Organization Change System Model; Chapter 5: ORGANIZATIONAL STRATEGIES; Chapter 6: TEAM STRATEGIES; Chapter 7: INDIVIDUAL STRATEGIES
327   $aChapter 8: MYTHS AND TRUTHS ABOUT TOXICITY-AND RENEWAL FROM A TOXIC ENVIRONMENTAppendix A: OUR RESEARCH METHODOLOGY; Appendix B: NATIONAL SURVEY RESPONSES ON TOXIC BEHAVIORS; Notes; The Authors; Index
330   $aPraise for Toxic Workplace! ""Toxic Workplace! describes how to identify and best work with toxic personalities. It also provides a systemic approach for creating a culture that's positive and respectful while improving the bottom line. Kusy and Holloway share how their national research translates into real-world practices in organizations. I endorse their practical, concrete approaches that will make a significant difference in organizations today and in the future.""-Gregg Steinhafel, president and CEO, Target Corporation ""Toxic Workplace! brings 
606   $aProblem employees
606   $aInterpersonal conflict
606   $aConflict management
606   $aPersonnel management
608   $aElectronic books.
615  0$aProblem employees.
615  0$aInterpersonal conflict.
615  0$aConflict management.
615  0$aPersonnel management.
676   $a658.3/045
700   $aKusy$b Mitchell$0919358
701   $aHolloway$b Elizabeth$0914567
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910459295203321
996   $aToxic workplace$92061932
997   $aUNINA