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100   $a20180331d2011      uy             0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aEssentials for the improvement of healthcare using Lean & Six Sigma /$fD.H. Stamatis
210  1$aNew York :$cProductivity Press,$d2011.
215   $a1 online resource (450 p.)
300   $aDescription based upon print version of record.
311   $a1-4398-4601-4 
320   $aIncludes bibliographical references.
327   $aFront Cover; Contents; Preface; Acknowledgments; Introduction; Chapter 1: The Four Critical Issues in Healthcare; Chapter 2: Directions of Improvement in Healthcare; Chapter 3: The Mechanics of Change; Chapter 4: The Transition of Groups to Teams; Chapter 5: Logistical Issues of Teams; Chapter 6: The Effects of Change in Healthcare; Chapter 7: Customer Satisfaction; Chapter 8: Understanding the Process; Chapter 9: Using Six Sigma Methodology for Improvement; Chapter 10: Using Lean Methodology for Improvement; Chapter 11: Understanding Measurement; Chapter 12: Primary Care
327   $aChapter 13: Immediate Applications for Information Technology (IT) in HealthcareChapter 14: Project Selection; Chapter 15: Understanding and Utilizing ISO 9000 Standards; Chapter 16: Understanding and Utilizing the Malcolm Baldrige National Quality Program; Epilogue; Selected Bibliography; Back Cover
330   $aBy using theories of Six Sigma and Lean methodology, this text presents solutions to fundamental problems in healthcare. This text breaks the system down into three fundamental areas: primary care, hospitals, and managed care. The author identifies the four critical issues that affect healthcare as it relates to efficiency and cost by addressing the specific issues. The book discusses the application of IT in healthcare as a tool of improvement, and how to select the best project for improvement. The author also includes a discussion of ISO and the Malcolm Baldridge award. Case studies are included to illustrate successes--Provided by publisher.
517 3 $aEssentials for the improvement of healthcare using Lean and Six Sigma
606   $aMedical care$xQuality control
606   $aSix sigma (Quality control standard)
608   $aElectronic books.
615  0$aMedical care$xQuality control.
615  0$aSix sigma (Quality control standard)
676   $a610.68
700   $aStamatis$b D. H.$f1947,$0870168
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910459016803321
996   $aEssentials for the improvement of healthcare using Lean & Six Sigma$91942667
997   $aUNINA