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010   $a9786611126469
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181   $2rdacontent
182   $2rdamedia
183   $2rdacarrier
200 14$aThe art of connecting $ehow to overcome differences, build rapport, and communicate effectively with anyone /$fClaire Raines and Lara Ewing
210  1$aNew York :$cAmerican Management Association,$d[2006]
210  4$d©2006
215   $a1 recurso en li?nea (242 páginas)
300   $aDescription based upon print version of record.
311   $a0-8144-3186-0 
311   $a0-8144-0872-9 
320   $aIncludes bibliographical references and index.
327   $aCover; Title Page; Copyright Page; Table of Contents; Acknowledgments; Introduction; Chapter 1. Masters of Connection; Terry Gross; Richard and Michele Steckel; He?ctor Orci?; The Titanium Rule; The Core Principles; Chapter 1 at a Glance; Chapter 2. The Core Principles; There's Always a Bridge; Curiosity is Key; What you Assume is what you Get; Each Individual is a Culture; No Strings Attached; Chapter 2 at a Glance; Chapter 3. Pathways to Connection; Clarify your Intention; Notice your Own Reactions; Search for Similarities; Use Cues; Experiment and Adjust.
327   $aPutting It All Together: Lindsey Speaks to the NRAChapter 3 at a Glance; Chapter 4. Points of View; Me: First-Person Perspective; You: Second-Person Perspective; Them: Third-Person Perspective; Putting It All Together: A Profile of Nikki Moss; Chapter 4 at a Glance; Chapter 5. Working with Differences in Groups; Opening your Presentation; Reading Cues in Groups; Helping Diverse Groups Connect; Bridging Disagreement in a Group; Putting it all Together: A Conversation with Jonathan Fox; Chapter 5 at a Glance; Chapter 6. Twenty Questions; Chapter 7. Crossing the Bridge-Three Case Studies.
327   $aLynn and the Line ManagersJoe and the New Kid; Michele and the Data Wonks; Chapter 8. Learning Activities; Activity 1. Spectrum of Perspectives; Activity 2. Primary and Secondary Aspects of Diversity; Activity 3. Points of View; Activity 4. Case Study: Converging Networks; Activity 5. Clarify your Intention; Activity 6. The Titanium Rule; Activity 7. Preclass Interview; Assessment; Notes; Related Reading; Index; About the Authors.
330   $aIn an increasingly diverse workplace, it's more important and challenging than ever to communicate well. We must build bridges that cross our differences to connect our similarities. The Art of Connecting reveals five core principles and presents corresponding, specific strategies for overcoming communications barriers and connecting effectively with anyone, regardless of professional, generational, ethnic, cultural, or other differences.
606   $aIntercultural communication
606   $aInterpersonal communication
606   $aCommunication in management
608   $aElectronic books.
615  0$aIntercultural communication.
615  0$aInterpersonal communication.
615  0$aCommunication in management.
676   $a302.2
700   $aRaines$b Claire$0924691
702   $aEwing$b Lara$f1954-
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910458112303321
996   $aThe art of connecting$92095147
997   $aUNINA