LEADER 05537nam 2200697 a 450 001 9910457299003321 005 20200520144314.0 010 $a1-136-37064-1 010 $a1-281-01420-6 010 $a9786611014209 010 $a1-4294-8435-7 010 $a0-08-049791-8 035 $a(CKB)1000000000350516 035 $a(EBL)296802 035 $a(OCoLC)437182162 035 $a(SSID)ssj0000230763 035 $a(PQKBManifestationID)11190430 035 $a(PQKBTitleCode)TC0000230763 035 $a(PQKBWorkID)10198567 035 $a(PQKB)10450445 035 $a(MiAaPQ)EBC296802 035 $a(Au-PeEL)EBL296802 035 $a(CaPaEBR)ebr10180888 035 $a(CaONFJC)MIL101420 035 $a(EXLCZ)991000000000350516 100 $a20050204d2004 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aPurchasing and financial management of information technology$b[electronic resource] /$fFrank Bannister 210 $aOxford ;$aBurlington, MA $cElsevier/Butterworth-Heinemann$d2004 215 $a1 online resource (385 p.) 225 1 $aComputer weekly professional series 300 $aIncludes index. 311 $a0-7506-5854-1 327 $aCover; Purchasing and Financial Management of Information Technology; Copyright Page; Contents; Computer Weekly Professional Series; Preface; Chapter 1. IT acquisition policy; 1.1 Introduction; 1.2 The objectives of purchasing; 1.3 What makes IT purchasing different?; 1.4 IT strategy and purchasing; 1.5 IT value; 1.6 Foundations of IT purchasing policy; 1.7 Purchasing procedures; Chapter 2. Dealing with suppliers; 2.1 Introduction; 2.2 Good supplier relationships; 2.3 Poor supplier relationships; 2.4 Joint development; 2.5 Good suppliers; 2.6 Supplier management strategies 327 $a2.7 Handling salesmen2.8 Negotiating; 2.9 Using formal tenders; 2.10 Total outsourcing; 2.11 Sources of supplier information; Chapter 3. IT costs and cost management; 3.1 Are we getting value from IT?; 3.2 The dynamics of IT cost growth; 3.3 Identifying IT costs; 3.4 Managing hidden costs; 3.5 Training costs; 3.6 Managing maintenance and support costs; 3.7 Testing, installation and implementation; 3.8 Invisible costs; 3.9 Charge-back; 3.10 Outsourcing; 3.11 IT asset statements; Chapter 4. Evaluating and reviewing IT investments; 4.1 Principles of IT evaluation; 4.2 IT benefits 327 $a4.3 Why IT expenditure is difficult to evaluate4.4 Methods of evaluating IT expenditure; 4.5 IT expenditure benchmarking; 4.6 Reviewing and auditing IT systems; Chapter 5. IT budgeting, accounting and cost control; 5.1 Introduction; 5.2 Prerequisites for good IT budgeting; 5.3 Why good budgeting is important; 5.4 Four basic approaches to budgeting; 5.5 Ownership; 5.6 Practical rules for budget ownership; 5.7 The scope of IT budgeting; 5.8 Roles in the IT budgeting process; 5.9 Building a budget; 5.10 Project and expenditure justification; 5.11 Charge-back budgeting; 5.12 Phasing a budget 327 $a5.13 Reporting against budget5.14 Forecasting; 5.15 Good monitoring and reporting practices; 5.16 Tracking hardware and software; 5.17 Accounting for IT; 5.18 A final checklist; Chapter 6. Specifying hardware and systems software; 6.1 Introduction; 6.2 Two approaches to specification; 6.3 Important definitions; 6.4 Specifying processors; 6.5 Specifying desktop machines; 6.6 Specifying portable PCs; 6.7 Specifying on-line storage; 6.8 Specifying printers; 6.9 Specifying communications requirements; 6.10 System software; 6.11 Specifying ergonomics 327 $aChapter 7. Specification of application software7.1 Introduction; 7.2 The importance of good software specification; 7.3 Specifying requirements for packaged software; 7.4 Functional requirements; 7.5 Specifying custom software requirements; 7.6 Conclusion; Chapter 8. Purchasing other IT products and services; 8.1 Introduction; 8.2 Purchasing hardware maintenance; 8.3 Purchasing consultancy services; 8.4 Purchasing systems integration services; 8.5 Purchasing contract staff; 8.6 Purchasing resilience and disaster recovery capability; 8.7 Purchasing security; 8.8 Conclusion 327 $aChapter 9. Evaluation and selection of IT 330 $aPurchasing and Financial Management of Information Technology aims to significantly reduce the amount of money wasted on IT by providing readers with a comprehensive guide to all aspects of planning, managing and controlling IT purchasing and finance. Starting from a recognition that IT purchasing and the financial management often needs to be treated differently from other types of expenditure, the author draws on over 25 years of experience in the field to provide readers with useful mixture of good procedures and common sense rules that have been tried, tested and found to 410 0$aComputer weekly professional series. 606 $aInformation technology$xManagement 606 $aInformation technology$xCosts 606 $aInformation resources management 608 $aElectronic books. 615 0$aInformation technology$xManagement. 615 0$aInformation technology$xCosts. 615 0$aInformation resources management. 676 $a004.068/1 700 $aBannister$b Frank$0876184 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910457299003321 996 $aPurchasing and financial management of information technology$91956673 997 $aUNINA