LEADER 03499nam 2200649Ia 450 001 9910457093203321 005 20200520144314.0 010 $a1-282-44252-X 010 $a9786612442520 010 $a981-283-677-2 035 $a(CKB)2550000000000816 035 $a(EBL)477158 035 $a(OCoLC)608685195 035 $a(SSID)ssj0000365747 035 $a(PQKBManifestationID)11269416 035 $a(PQKBTitleCode)TC0000365747 035 $a(PQKBWorkID)10414072 035 $a(PQKB)10813017 035 $a(MiAaPQ)EBC477158 035 $a(WSP)00002083 035 $a(Au-PeEL)EBL477158 035 $a(CaPaEBR)ebr10361763 035 $a(CaONFJC)MIL244252 035 $a(EXLCZ)992550000000000816 100 $a20081219d2009 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aService science$b[electronic resource] $edesign for scaling and transformation /$fCheng Hsu 210 $aSingapore ;$aHackensack, NJ $cWorld Scientific$dc2009 215 $a1 online resource (317 p.) 300 $aDescription based upon print version of record. 311 $a981-283-676-4 320 $aIncludes bibliographical references (p. 287-296) and index. 327 $aPreface; Contents; Chapter 1. Service, Knowledge Economy, and the Transformation of the Digitally Connected World; Chapter 2. Defining the Interdisciplinary Nature of Service Science: Some Research Problems; Chapter 3. Exploring New Frontiers: The Digital Connections Scaling Model; Chapter 4. The Population Orientation Paradigm and Cyber-Enabled Knowledge System Design; Chapter 5. Quintessential Digitally Connected Service: New Business Designs on the Web; Chapter 6. A Design Methodology for Service Cocreation Enterprise Information Systems: The DCS Contributions 327 $aChapter 7. Instrumentation of the Environment: A Design for Connecting Cyberspace with Physical Infrastructure for Intelligent Network FlowsChapter 8. Collaboration of Independent Massively Distributed Information Resources: A Market Paradigm; Chapter 9. Service-Led Revolution: Empowerment of the Person and Collaboration of the Society; References; Index 330 $aService science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does "a connected world" mean? Does service require a different kind of design science? What will be the next waves of the Web? How to support universal value co-creation? How to unite Cyberspace wilt physical space? Is it feasible to connect information resources everywhere? To answer these questions, the book presents and substantiates a dig 606 $aMultidisciplinary design optimization 606 $aEngineering services marketing 606 $aService industries$xDesign 606 $aSystem design$xInformation resources 608 $aElectronic books. 615 0$aMultidisciplinary design optimization. 615 0$aEngineering services marketing. 615 0$aService industries$xDesign. 615 0$aSystem design$xInformation resources. 676 $a658.4/038011 700 $aHsu$b Cheng$f1951-$0953953 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910457093203321 996 $aService science$92157420 997 $aUNINA