LEADER 02429nam 2200625 a 450 001 9910456538803321 005 20200520144314.0 010 $a1-56793-430-7 035 $a(CKB)2550000000037327 035 $a(OCoLC)742515098 035 $a(CaPaEBR)ebrary10478030 035 $a(SSID)ssj0000535383 035 $a(PQKBManifestationID)12234229 035 $a(PQKBTitleCode)TC0000535383 035 $a(PQKBWorkID)10523454 035 $a(PQKB)11523476 035 $a(MiAaPQ)EBC3301783 035 $a(Au-PeEL)EBL3301783 035 $a(CaPaEBR)ebr10478030 035 $a(OCoLC)923121832 035 $a(EXLCZ)992550000000037327 100 $a20100827d2011 uy 0 101 0 $aeng 135 $aurcn||||||||| 181 $ctxt 182 $cc 183 $acr 200 10$aConsumer-centric healthcare$b[electronic resource] $eopportunities and challenges for providers /$fColin B. Konschak and Lindsey P. Jarrell 210 $aChicago, Ill. $cHealth Administration Press$dc2011 215 $a1 online resource (233 p.) 225 1 $aACHE management series 300 $aBibliographic Level Mode of Issuance: Monograph 311 $a1-56793-367-X 320 $aIncludes bibliographical references and index. 327 $aThe transparent provider -- Information technology goes mobile -- Personal health records -- Consumer-driven health plans -- Concierge and retail medicine -- Telemedicine -- Globalization -- Social media -- Targeted marketing to consumers -- Converting patients to customers -- Visions for the future. 410 0$aManagement series (Ann Arbor, Mich.) 606 $aMedical care$zUnited States$xMarketing 606 $aPreferred provider organizations (Medical care)$zUnited States$xMarketing 606 $aHealth maintenance organizations$zUnited States$xMarketing 606 $aPatient satisfaction$zUnited States 608 $aElectronic books. 615 0$aMedical care$xMarketing. 615 0$aPreferred provider organizations (Medical care)$xMarketing. 615 0$aHealth maintenance organizations$xMarketing. 615 0$aPatient satisfaction 676 $a362.1068/8 700 $aKonschak$b Colin B$0903080 701 $aJarrell$b Lindsey B$0903081 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910456538803321 996 $aConsumer-centric healthcare$92018840 997 $aUNINA