LEADER 00928nam0-2200325---450- 001 990009177010403321 005 20100423114737.0 010 $a88-7669-053-0 035 $a000917701 035 $aFED01000917701 035 $a(Aleph)000917701FED01 035 $a000917701 100 $a20100423d1984----km-y0itay50------ba 101 0 $aita 102 $aIT 105 $aa-------001yy 200 1 $aEnciclopedia delle bevande alcoliche$fNestore Venturini$gcollaborazione di Adelio Schiavon-Toninato 210 $aPadova$cMEB$d1984 215 $a251 p.$cill.$d29 cm 610 0 $aAlocolici 676 $a641.2 700 1$aVenturini,$bNestore$0507578 701 1$aSchiavon-Toninato,$bAdelio$0507579 801 0$aIT$bUNINA$gRICA$2UNIMARC 901 $aBK 912 $a990009177010403321 952 $aIG 14 F 10$b2527$fDMIGI 959 $aDMIGI 996 $aEnciclopedia delle bevande alcoliche$9779372 997 $aUNINA LEADER 05377nam 2200661Ia 450 001 9910456225203321 005 20200520144314.0 010 $a1-136-43133-0 010 $a1-282-32976-6 010 $a9786612329760 010 $a0-08-049850-7 035 $a(CKB)111086906269240 035 $a(EBL)534999 035 $a(OCoLC)243591814 035 $a(SSID)ssj0000287859 035 $a(PQKBManifestationID)11248414 035 $a(PQKBTitleCode)TC0000287859 035 $a(PQKBWorkID)10372517 035 $a(PQKB)11237398 035 $a(MiAaPQ)EBC534999 035 $a(Au-PeEL)EBL534999 035 $a(CaPaEBR)ebr10344478 035 $a(CaONFJC)MIL232976 035 $a(EXLCZ)99111086906269240 100 $a20011221d2002 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aAchieve lasting process improvement$b[electronic resource] $ereach Six Sigma goals without the pain /$fBennet P. Lientz, Kathryn P. Rea 210 $aSan Diego, Calif. $cAcademic Press$dc2002 215 $a1 online resource (307 p.) 300 $aDescription based upon print version of record. 311 $a0-12-449984-8 320 $aIncludes bibliographical references (p. 273) and index. 327 $aCover; Achieve Lasting Process Improvement; Copyright; Contents; Preface; Part I: Prepare For Process Improvement; 1. Introduction; What Are Business Processes?; What Are Characteristics Of Processes?; What Is Process Improvement?; Process Improvement Has A Long History; What Are The Goals Of Process Improvement?; What Have Been Some Methods Of Process Improvement?; What Is Six Sigma?; What Is The Approach For Six Sigma?; Myths About Process Improvement?; 15 Reasons Why Process Improvement Methods Fail; 25 Critical Success Factors For Process Improvement; The Goals Of The Approach 327 $aA Down-to-earth Approach To Process Improvement Strategy: General Rocesism Provement; Strategy2: Directepdr Ocesims Provement; What Is Different About The Approach?; The Organization Of The Book; Examples; Asc Manufacturing; Kosal Bank; Hetsun Retailing; Lansing County; Lessons Learned; What To Do Next; Chapter 2 Understand Your Business; Introduction; Objectives; Technical Objectives; Business Objectives; Political Objectives; End Products; Methods; The Drivers of Improvement; Gain Management Support; Wkeret O Start; Plan Your Process Improvement Ork 327 $aEstablitshhe Procesism Provemenotr GanizationEvaluatper Eviouesf Forts; Reviewt He Missionan D Vision; Assests He Businesosb Jectives; Identifyb Usinesisss Ues; Collecdt Atao N Processes; Createb Usiness-relatiemdpr Ovementt Ables; Constructth E Organizatisocno Recard; Examples; Asc Manufacturing; Kosal Bank; I~etsurne Tailing; Lansincgo Unty; Lessons Learned; Problemsyou Might Encounter; What To Do Next; 3. Assess Technology And Industry Factors; Introduction; Observatioonn St Echnology; Remarksa Bout Industryf Actors; E-busine; Objectives; Technicoablj Ectives; Businesos Bjectives 327 $aPoliticaolb JectivesEnd Products; Methods; Wheret O Start; Examinye Ourc Urrentit And System; Assessp Otentiasyls Temasn D Technology; Constructth E Improvementta Bleasn D Theit Scorecard; Evaluatyeo Ur Industry And Competition; Createth E Argument For Procesism Provement; Examples; Asc Manufacturing; Kosalb Ank; Hetsurne Tailing; Lansingc Ounty; Lessons Learned; Problems You Might Encounter; What To Do Next; Part II: Define The New Business Processes; 4. Select The Right Processes; Introduction; Objectives; Technicoablj Ectives; Businesosb Jectives; Politicaolb Jectives; End Products 327 $aMethodsWheret O Start; Determinpre Ocescsa Ndidates; Identifyt Ransactions; Definael Ternativger Oupso F Processes; Selectt He Rightp Rocesgsr Oup; Developpr Ocesgsr Oups Corecards; Gainm Anagemenatp Provalfo R The Selection; Examples; Asc Manufacturing; Kosal Bank; Hetsunr Etailing; Lansingc Ounty; Simcoi Nternationabla Nk; Lessons Learned; Problemsyou Might Encounter; What To Do Next; 5. Examine Your Current Business Processes; Introduction; Objectives; Technicoablj Ectives; Businesosb Jectms; Politicaolb Jectives; End Products; Methods; Wherteo Start; Performan Initiaal Ssessment 327 $aExamploef Analysiks:o Salb Ank 330 $aMethods of improving business processes are developed on an ongoing basis, but few are successful. Common problems encountered include the failure of processes to meet expectations and the inability to sustain or replicate these business processes. Involvement of personnel at grassroots level, as well as at management level, is essential in implementing effective process improvement methods. The authors present a step-by-step approach to the issue of effective process improvement, offering more than 200 tips and guidelines as well as addressing specific common p 606 $aManagement 606 $aReengineering (Management) 608 $aElectronic books. 615 0$aManagement. 615 0$aReengineering (Management) 676 $a658.4/063 700 $aLientz$b Bennet P$0112677 701 $aRea$b Kathryn P$0976209 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910456225203321 996 $aAchieve lasting process improvement$92223755 997 $aUNINA