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005 20200520144314.0
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100   $a20020208d2002      uy             0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 14$aThe performance appraisal question and answer book$b[electronic resource] $ea survival guide for managers /$fDick Grote
210   $aNew York $cAmerican Management Association$dc2002
215   $a1 online resource (253 p.)
300   $aIncludes index.
311   $a0-8144-7151-X 
311   $a0-8144-0747-1 
327   $aThe importance of performance appraisal -- Performance planning -- Performance execution -- Performance assessment -- Performance review -- The performance appraisal form -- The performance appraisal process -- Building performance excellence -- One final question.
330   $aMost managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including:* How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me?* Which is more important -- the results the person achieved or the way she went about doing the 
606   $aEmployees$xRating of
606   $aPerformance standards
608   $aElectronic books.
615  0$aEmployees$xRating of.
615  0$aPerformance standards.
676   $a658.3/125
700   $aGrote$b Richard C$0861337
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910455949603321
996   $aThe performance appraisal question and answer book$91922378
997   $aUNINA