LEADER 03034nam 2200649Ia 450 001 9910455863303321 005 20200520144314.0 010 $a1-280-71736-X 010 $a9786610717361 010 $a1-55250-043-8 035 $a(CKB)111056486874926 035 $a(EBL)266310 035 $a(OCoLC)243500514 035 $a(SSID)ssj0000147769 035 $a(PQKBManifestationID)11160830 035 $a(PQKBTitleCode)TC0000147769 035 $a(PQKBWorkID)10038053 035 $a(PQKB)10103154 035 $a(MiAaPQ)EBC266310 035 $a(CaPaEBR)405875 035 $a(CaBNvSL)jme00326316 035 $a(MiAaPQ)EBC3244374 035 $a(Au-PeEL)EBL266310 035 $a(CaPaEBR)ebr10137740 035 $a(CaONFJC)MIL71736 035 $a(OCoLC)936829805 035 $a(EXLCZ)99111056486874926 100 $a19990108d1999 ua 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 00$aEnhancing organizational performance$b[electronic resource] $ea toolbox for self-assessment /$fCharles Lusthaus ... [et al.] 210 $aOttawa, Ont. $cInternational Development Research Centre$dc1999 215 $a1 online resource (144 p.) 300 $aDescription based upon print version of record. 311 $a0-88936-870-8 327 $aContents; Foreword; Preface; How to use this guide; CHAPTER 1 ? SHOULD YOU CONDUCT A SELF-ASSESSMENT?; CHAPTER 2 ? PLANNING A SELF-ASSESSMENT; CHAPTER 3 ? CONDUCTING A SELF-ASSESSMENT; CHAPTER 4 ? DIAGNOSING THE PERFORMANCE OF YOUR ORGANIZATION; APPENDIX 1 ? Tools for self-assessment; APPENDIX 2 ? Tips for designing data-collection instruments; APPENDIX 3 ? Sample questionnaires; APPENDIX 4 ? Sample self-assessment exercises; The authors; Contacting us; 330 $aThis guidebook presents an innovative and thoroughly tested model for organizational self-assessment. The tools and tips in Enhancing Organizational Performance go beyond measuring the impact of programs, products, and services. They integrate techniques of formative assessment, in which the assessment team becomes involved in helping its organization become more effective in meeting its goals. The tools and techniques are flexible, and the model can be adapted to any type or size of organization. Worksheets and hands-on exercises are included. 606 $aOrganizational effectiveness$vHandbooks, manuals, etc 606 $aOrganizational behavior$xEvaluation 606 $aOrganizational change 608 $aElectronic books. 615 0$aOrganizational effectiveness 615 0$aOrganizational behavior$xEvaluation. 615 0$aOrganizational change. 676 $a658.4/02 701 $aLusthaus$b Charles$0910549 712 02$aInternational Development Research Centre (Canada) 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910455863303321 996 $aEnhancing organizational performance$92037895 997 $aUNINA