LEADER 02958nam  2200673Ia 450 
001 9910455515903321
005 20200520144314.0
010   $a1-84928-127-0
010   $a1-282-38450-3
010   $a9786612384509
010   $a1-905356-95-1
035   $a(CKB)1000000000765462
035   $a(EBL)480405
035   $a(OCoLC)609854816
035   $a(SSID)ssj0000672716
035   $a(PQKBManifestationID)11428937
035   $a(PQKBTitleCode)TC0000672716
035   $a(PQKBWorkID)10636395
035   $a(PQKB)10996517
035   $a(MiAaPQ)EBC480405
035   $a(CaSebORM)9781849281270
035   $a(PPN)14752282X
035   $a(Au-PeEL)EBL480405
035   $a(CaPaEBR)ebr10438088
035   $a(CaONFJC)MIL238450
035   $a(EXLCZ)991000000000765462
100   $a20090422d2009      uy             0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aChanging how you manage and communicate change$b[electronic resource] $efocusing on the human side of change /$fNaomi Karten
205   $a1st edition
210   $aEly $cIT Governance Pub.$d2009
215   $a1 online resource (178 p.)
225 1 $aSoft skills for IT professionals
300   $aDescription based upon print version of record.
311   $a1-905356-94-3 
320   $aIncludes bibliographical references and web references.
327   $aCHAPTER 1: COULD THIS BE YOU?; CHAPTER 2: ILLUMINATING THE EXPERIENCE OF CHANGE; CHAPTER 3: CHAOS AND THE SATIR CHANGE MODEL; CHAPTER 4: UNIVERSAL TRUTHS ABOUT CHANGE; CHAPTER 5: DIFFERENCES IN RECEPTIVENESS TO CHANGE; CHAPTER 6: ASSESSING YOUR RESPONSE TO CHANGE; CHAPTER 7: BUILDING A FOUNDATION FOR MANAGING CHANGE; CHAPTER 8: INTRODUCING CHANGE THOUGHTFULLY; CHAPTER 9: TALKING TO THE PEOPLE AFFECTED BY CHANGE; CHAPTER 10: OFFERING CARING COMMUNICATION; CHAPTER 11: LEARNING FROM THE EXPERIENCE OF CHANGE; BIBLIOGRAPHY; ITG RESOURCES
330   $aHaving spent most of her career working in and with IT organizations, Naomi Karten has written this book for IT professionals and those who work with IT. These groups are the primary audience and the context for most of the examples and stories. But everything in the book applies to any line of work, even if it doesn't entail contact with IT.
410  0$aSoft skills for IT professionals.
606   $aOrganizational change$xManagement
606   $aCommunication in management
606   $aInformation technology$xManagement
608   $aElectronic books.
615  0$aOrganizational change$xManagement.
615  0$aCommunication in management.
615  0$aInformation technology$xManagement.
676   $a658.406
700   $aKarten$b Naomi$0913259
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910455515903321
996   $aChanging how you manage and communicate change$92045809
997   $aUNINA