LEADER 03350oam 2200685M 450 001 9910455092403321 005 20200324081332.0 010 $a1-351-55561-8 010 $a1-315-09027-9 010 $a1-282-29680-9 010 $a9786612296802 010 $a1-4200-8421-6 035 $a(CKB)1000000000817045 035 $a(EBL)565921 035 $a(OCoLC)664233764 035 $a(SSID)ssj0000305260 035 $a(PQKBManifestationID)11256760 035 $a(PQKBTitleCode)TC0000305260 035 $a(PQKBWorkID)10286135 035 $a(PQKB)11020941 035 $a(MiAaPQ)EBC565921 035 $a(Au-PeEL)EBL565921 035 $a(CaPaEBR)ebr10333363 035 $a(CaONFJC)MIL229680 035 $a(OCoLC)1005607902 035 $a(OCoLC-P)1005607902 035 $a(FlBoTFG)9781315090276 035 $a(EXLCZ)991000000000817045 100 $a20170913e20172008 uy 0 101 0 $aeng 135 $aur||||||||||| 181 $ctxt 182 $cc 183 $acr 200 10$aOrganizational assessment and improvement in the public sector /$fby Kathleen M. Immordino 205 $a1st. 210 1$aLondon :$cRoutledge,$d2017. 215 $a1 online resource (254 p.) 225 1 $aAmerican Society for Public Administration book series on public administration & public policy 300 $aPreviously issued in print: Boca Raton: Auerbach, 2008. 311 $a1-4200-8420-8 320 $aIncludes bibliographical references and index. 327 $aFront cover; Contents; Prologue; Foreword; Acknowledgments; About the Author; Chapter 1. Organizational Assessment and the Public Sector; Chapter 2. Assessment as a Communication Process; Chapter 3. Applying Assessment Practices in the Public Sector; Chapter 4. The Public Sector Assessment and Improvement Model; Chapter 5. Implementing a Self-Assessment Program; Chapter 6. Assessment, Improvement, and the Process of Organizational Change; Chapter 7. Case Studies and Best Practices in Assessing Public Sector Organizations; Chapter 8. The Future of Assessment 327 $aAppendix A: The Public Sector Assessment and Improvement ModelAppendix B: The Public Sector Assessment and Improvement Model-Short Form; Appendix C: Exercises; Appendix D: Tools for Organizational Change Efforts; Glossary; Bibliography; Index; Back cover 330 $aIn order to implement an integrated cycle of assessment, planning, and improvement, government agencies need a framework for organizational assessment that speaks to their unique needs. This book provides those who manage or work in government with an understanding of and a methodology for assessment. 410 0$aPublic administration and public policy. 606 $aOrganizational effectiveness$zUnited States$xEvaluation 606 $aAdministrative agencies$zUnited States$xManagement$xEvaluation 608 $aElectronic books. 615 0$aOrganizational effectiveness$xEvaluation. 615 0$aAdministrative agencies$xManagement$xEvaluation. 676 $a352.3/5 700 $aImmordino$b Kathleen M.$0984644 712 02$aAmerican Society for Public Administration. 801 0$bOCoLC-P 801 1$bOCoLC-P 906 $aBOOK 912 $a9910455092403321 996 $aOrganizational assessment and improvement in the public sector$92249941 997 $aUNINA